Flight Delayed at Orio al Serio? Know Your Rights and Claim Compensation

Orio al Serio International Airport (BGY), also known as Milan Bergamo Airport, is one of Italy’s busiest hubs, especially for low-cost airlines like Ryanair. If you’ve experienced a flight delay at this airport, you may be entitled to compensation under European air passenger rights (EC261). Let’s explore your rights, how to claim compensation, and what to do in case of a long delay.

Understanding Flight Delays at Orio al Serio

Orio al Serio Airport serves millions of passengers annually, making it a hotspot for delays. The main causes of flight disruptions include:

• Adverse weather conditions – Fog, storms, and low visibility frequently affect departures.

• Air traffic congestion – Being close to Milan, one of Europe's busiest airspaces, can lead to delays.

• Technical problems – Aircraft maintenance and unexpected malfunctions can cause significant disruptions.

• Strikes – Italian air traffic control and airline staff strikes are common, affecting flights at Orio al Serio.

• Overbooking – Some airlines sell more tickets than available seats, leading to denied boarding situations.

What to Do If Your Flight Is Delayed at Orio al Serio?

Experiencing a delay can be frustrating, but taking the right steps can ensure you receive compensation if eligible:

1. Confirm the Delay Duration

Check the departure boards or ask airline staff about the estimated delay. To qualify for compensation, the delay must be at least three hours upon arrival at your final destination.

2. Keep All Travel Documents

Save your boarding pass, ticket, and any receipts for expenses incurred due to the delay (meals, accommodation, etc.).

3. Request Assistance from the Airline

For delays over two hours, airlines must provide food, drinks, and, if necessary, accommodation. If they fail to offer this, keep receipts and claim reimbursement later.

4. Check Your Compensation Eligibility

Under EC261, you could receive up to €600, depending on your flight distance:

• €250 for flights under 1,500 km

• €400 for flights between 1,500 km and 3,500 km

• €600 for flights over 3,500 km (EU to non-EU routes)

5. File Your Compensation Claim

You can claim compensation directly with the airline, but many passengers struggle with rejected claims. Trouble Flight can handle the claim process for you, increasing your chances of getting compensated.

Common Airlines with Delays at Orio al Serio

Some airlines are more frequently affected by delays at this airport, including:

• Ryanair – The largest carrier at Orio al Serio, often dealing with operational delays.

• Wizz Air – Common issues include flight rescheduling and staff strikes.

• easyJet – Busy routes often face congestion, leading to late departures.

• Blue Air & Air Dolomiti – Smaller airlines sometimes suffer delays due to logistical issues.

If your airline is responsible for the delay, you have the legal right to compensation.

How to Reach Milan if Your Flight Is Delayed Overnight?

If your delay is long enough that you need to stay overnight, you might consider heading into Milan for accommodation and entertainment.

Best Ways to Reach Milan from Orio al Serio:

• Shuttle Buses: Direct services operate to Milan Central Station every 30 minutes.

• Taxis: A taxi to Milan costs around €100 and takes about 50 minutes.

• Rental Cars: If your plans change, consider renting a car from the airport.

What If There’s a Major Disruption? Try Milan Malpensa or Linate

If delays at Orio al Serio are severe, check if flights from Milan Malpensa (MXP) or Linate (LIN) have availability. You can reach both airports via shuttle services or taxis. Sometimes, rebooking from another Milan airport can save time rather than waiting hours for a delayed departure.

Can You Claim Compensation for Weather-Related Delays?

No, compensation is only granted if the delay is the airline’s fault (technical issues, staff shortages, etc.). Bad weather and strikes by air traffic controllers are considered “extraordinary circumstances” and don’t qualify for compensation.

Final Thoughts: Don’t Miss Out on Your Compensation!

Flight delays are frustrating, but you don’t have to suffer financially. If your flight was delayed for three hours or more at Orio al Serio, you may be entitled to up to €600 in compensation.

Don’t let airlines deny your rights—check your eligibility now and claim what’s yours!