Flight cancellations can be frustrating, especially when they disrupt your travel plans in Germany. Whether you’re flying from Berlin, Munich, Frankfurt, or any other German airport, understanding your rights under EU Regulation EC261/2004 is essential. If your flight was cancelled, you might be eligible for compensation of up to €600 per passenger.
Germany is home to some of Europe’s busiest airports, and while airlines strive for efficiency, cancellations can still occur due to technical failures, staff shortages, or bad weather. The good news? You have options, and airlines are obligated to assist you.
If your flight was cancelled less than 14 days before departure, you might be entitled to financial compensation. The amount varies depending on the flight distance:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
However, if the cancellation was due to extraordinary circumstances (such as extreme weather or air traffic control strikes), airlines may be exempt from paying compensation.
Germany has a highly connected aviation network. If your flight is cancelled, consider checking flights from nearby airports that might still operate on your route:
Berlin Brandenburg (BER) – If your flight from Berlin is cancelled, you might find an alternative flight from Leipzig/Halle Airport (LEJ), just 1h30 by train.
Frankfurt (FRA) – If your flight is cancelled at Frankfurt, check for flights from Düsseldorf (DUS) or Stuttgart (STR), both accessible by high-speed ICE trains.
Munich (MUC) – If grounded in Munich, check for flights from Nuremberg (NUE), a 1h train ride away.
Rebooking on another airline or airport can sometimes be quicker than waiting for your original carrier to provide a new flight.
If your flight is cancelled while you’re at the airport, the airline must provide:
✔️ Food and drinks during waiting times
✔️ Hotel accommodation if your rebooked flight is the next day
✔️ Transport to and from the hotel
✔️ A replacement flight or a full refund
If the airline fails to provide these, keep all receipts—you can claim the costs back later.
Strikes are common in Germany, affecting major airlines like Lufthansa, Eurowings, and Ryanair. If your flight is cancelled due to an airline staff strike, you are eligible for compensation. However, if the strike is by air traffic control or airport security, it falls under extraordinary circumstances, meaning airlines may not have to compensate you.
If your flight was cancelled and you believe you’re entitled to compensation, follow these steps:
1️⃣ Check your eligibility – Was the cancellation within 14 days of departure?
2️⃣ Keep all documents – Boarding passes, tickets, emails from the airline.
3️⃣ Request compensation directly – Some airlines provide online forms for claims.
4️⃣ Let Trouble Flight handle it for you – We maximize your chances of success!
✔️ No upfront fees – You only pay if we win your case
✔️ Fast process – We handle all the legal work for you
✔️ High success rate – We know how to deal with airlines
Don't miss out on your right to compensation. If your flight was cancelled in Germany, submit your claim now and get up to €600 per passenger!