Flight Overbooking in Turin – Know Your Rights & Claim Compensation

Turin, a city known for its rich history, breathtaking architecture, and delicious cuisine, is also home to Turin Airport (Aeroporto di Torino-Caselle). However, like many busy international airports, flight overbooking is a common issue here. If you were denied boarding due to an overbooked flight in Turin, you may be entitled to compensation of up to €600. Let’s explore your rights and the steps you need to take to claim what you deserve.

Why Do Airlines Overbook Flights?

Airlines often sell more tickets than available seats, anticipating that some passengers won’t show up. This strategy helps them maximize revenue, but when all passengers arrive, someone gets bumped. If you were one of them, don’t accept excuses—European law protects you.

Your Rights Under EC261/2004

Under EU regulation EC261, if you were denied boarding in Turin due to overbooking, the airline must provide:

• An alternative flight to your destination or a full refund.

• Meals and refreshments while you wait.

• Hotel accommodation if your new flight is the next day.

• A cash compensation of €250 to €600, depending on the flight distance:

  • €250 for flights up to 1,500 km.

  • €400 for flights within the EU over 1,500 km and for non-EU flights between 1,500 and 3,500 km.

  • €600 for flights exceeding 3,500 km.

What to Do If Your Flight Is Overbooked in Turin?

1. Don’t Accept a Voluntary Seat Surrender Too Quickly

If the airline offers you vouchers or discounts to give up your seat, be cautious. This might mean waiving your right to compensation.

2. Request a Written Confirmation

Ask the airline for a written explanation stating that you were denied boarding due to overbooking.

3. Collect Evidence

Take photos of the departure board, boarding pass, and any written communication from the airline.

4. Request Alternative Routes

If your flight from Turin Airport (TRN) is overbooked, you may consider flying from another nearby airport. Check flights from:

• Milan Malpensa Airport (MXP) – 1 hour 30 minutes away by train or car.

• Genoa Cristoforo Colombo Airport (GOA) – 2 hours away by train or car.

• Milan Linate Airport (LIN) – Ideal for domestic and EU flights.

Airlines sometimes allow rebooking from these alternative airports, so it’s worth checking.

5. Claim Your Compensation

Even if you accept a new flight, you are still entitled to compensation. Airlines often don’t inform passengers about their rights, so it’s up to you to claim your money.

How to Reach Milan Airports from Turin?

If the airline reroutes you through Milan, here’s how to get there:

• Train: High-speed trains from Turin to Milan take under 1 hour, and from Milan, you can take a shuttle to Malpensa or Linate.

• Bus: Direct buses from Turin to Milan Malpensa take around 2 hours.

• Car: Renting a car or using a taxi service may be an option if you prefer flexibility.

Avoiding Overbooking Issues in Turin

While you can't always avoid flight overbooking, here are some tips:

• Check-in online as early as possible – Late check-ins are more likely to be bumped.

• Join airline loyalty programs – Frequent flyers have lower chances of being denied boarding.

• Arrive early at the airport – If the airline asks for volunteers, those who check in late are the first to be bumped.

Get Your Compensation – Don’t Let Airlines Keep Your Money!

Overbooking is not just an inconvenience—it’s a violation of your passenger rights. If you were denied boarding in Turin, claim your compensation now. Don’t let airlines take advantage of you—get up to €600 in cash for the inconvenience!

Claim Your Money Now!