Flight Compensation Singapore Airlines – Get What You’re Owed Without the Headache

Singapore Airlines is known for luxury, reliability, and some of the best in-flight service in the industry. Flying with them often feels like an upgrade, even in economy. But no airline is perfect. Delays, cancellations, missed connections, and even denied boarding due to overbooking can—and do—happen. And when they do, passengers are often left confused, frustrated, and unsure of their rights.

If you’ve recently had a flight disrupted by Singapore Airlines and are wondering whether you’re entitled to compensation, the answer is: quite possibly, yes. And with Trouble Flight, you won’t have to wade through legal jargon or airline bureaucracy to get it.

When Can You Get Compensation from Singapore Airlines?

There are a few common scenarios where you may be eligible for compensation:

• Your Singapore Airlines flight was delayed by 3 hours or more on arrival.

• Your flight was cancelled less than 14 days before departure.

• You were denied boarding against your will due to overbooking.

• A missed connection caused by one of the above, especially if you were flying on a single ticket.

But here’s the key factor: your flight must have departed from an airport in the European Union. Even though Singapore Airlines is a non-EU airline, EU law still applies to any flight departing from the EU, regardless of the destination or carrier.

So if you flew from Paris, Frankfurt, Amsterdam, Rome, or any other EU city with Singapore Airlines and faced a disruption—you’re covered by EU Regulation 261/2004.

How Much Compensation Can You Claim?

Compensation is based on distance and delay duration:

• €250 – Flights up to 1,500 km

• €400 – Flights between 1,500 km and 3,500 km

• €600 – Flights over 3,500 km

Most international Singapore Airlines flights from Europe to Asia (like London to Singapore or Zurich to Sydney via Singapore) fall into the €600 compensation category.

How to Claim Flight Compensation from Singapore Airlines

There are two routes you can take:

1. Do It Yourself

You can go directly to Singapore Airlines and submit a claim. But fair warning:

• Expect forms, back-and-forth emails, and delays

• Airlines may reject claims citing “extraordinary circumstances”

• You might need legal knowledge or even go to court

2. Let Trouble Flight Handle It

This is the easy route. Use our free Compensation Calculator to check your flight. If it’s eligible:

• We handle everything: documents, negotiations, and legal action if needed

• No win, no fee: You pay nothing upfront

• We only take a 25% commission + VAT from successful claims, and 50% including VAT if we go to court

It’s fast, simple, and we’ve done it for thousands of passengers already.

Was It a Codeshare? You Can Still Claim

Singapore Airlines is part of the Star Alliance and often shares flights with other airlines like Lufthansa, SWISS, or Turkish Airlines.

Even if your ticket says something else, what matters is who operated the flight. If Singapore Airlines was the actual operator of the flight departing from the EU, they’re the one responsible for paying compensation.

Delayed Flight? Here’s What You Need to Know

If your Singapore Airlines flight was delayed by 3 hours or more at arrival, and it left from the EU, you may be entitled to compensation.

Tip: It doesn’t matter why the delay happened—unless the airline can prove it was due to "extraordinary circumstances" like severe weather or airport closure. Things like crew shortages, technical issues, or poor planning? Those don’t count as extraordinary under EU law.

Document everything:

• Take a screenshot of the delay

• Keep your boarding pass

• Ask staff for a written explanation

Then let Trouble Flight check your flight for free.

Cancelled Flight? You May Be Owed More Than a Refund

If your flight was cancelled less than 14 days before departure, and you weren’t offered a suitable alternative, you might be eligible for both:

• A full refund or rebooking, AND

• Up to €600 in compensation

If the cancellation was announced at the airport with no prior warning, make sure to request written confirmation. Also, remember that airlines must offer meals, accommodation, and transport if you're stuck waiting.

Overbooked and Denied Boarding?

Overbooking is common—especially on long-haul flights where airlines gamble on no-shows. But if you were denied boarding against your will, and you had a confirmed ticket and arrived on time, you may qualify for compensation.

Here’s what to do:

• Ask for written confirmation that the denial was involuntary

• Refuse any vouchers that waive your right to compensation

• Document everything

Even if they rebooked you quickly, you may still qualify. The payout depends on your delay at final destination and flight distance.

Missed Your Connection? That Counts Too

Say you booked a route like Rome → Singapore → Bali. If your Rome-Singapore leg was delayed and caused you to miss your connecting flight to Bali—even with a different airline—you can still claim if the original flight was from the EU and the connection was part of the same booking.

The key: your ticket must be under the same booking reference. If it is, the entire journey is treated as one unit.

Don’t Accept the First Excuse

Airlines often push back. They might say:

• “It was bad weather.” (Was it really? We check that.)

• “It was airport congestion.” (Still might not count!)

• “You accepted a voucher.” (Did you sign away your rights?)

Trouble Flight specializes in spotting fake excuses and pushing back with facts, data, and experience. If your claim has merit, we’ll go all the way to court if necessary.

How Long Do You Have to Claim?

In most EU countries, you have up to 3 years to claim. But the sooner you do it, the better your chances of getting the documents and information needed.

Use Trouble Flight’s calculator to check your eligibility—takes 2 minutes, no strings attached.

Traveling with Family or a Group?

Good news: compensation is per passenger. So if you were traveling with three family members and everyone was affected, you could claim €600 x 4 = €2,400 total.

Even infants with their own ticket are entitled to compensation under EU law.

Smart Rebooking Options While You Wait

If you’re stuck at the airport due to a cancelled or delayed Singapore Airlines flight, don’t hesitate to ask about rebooking with a different airline—especially if:

• Their next flight is more than 6 hours later

• You’re flying from major hubs like Frankfurt, Paris, or London

Check alternative carriers like Emirates, Qatar Airways, Turkish Airlines, or even regional options like KLM or Lufthansa. You might also want to consider flying from a nearby airport like Brussels, Munich, or Zurich if they have faster options.

Pro tip: Don’t wait passively—present rebooking suggestions to the airline and document all interactions.

Final Thoughts: Don’t Let Disruption Go Uncompensated

Whether it was a delay, cancellation, missed connection, or overbooking—if your Singapore Airlines flight was disrupted and departed from an EU airport, there’s a high chance you’re entitled to compensation.

Airlines count on passengers not knowing their rights or not wanting to deal with the hassle. Trouble Flight flips the script. We make claiming easy, risk-free, and effective.

Don’t leave money on the table. Use our Compensation Calculator now and see if your flight qualifies. If it does, we take care of the rest so you can focus on more important things—like where you're going next.