If you’ve experienced a flight overbooking situation while traveling to or from Nidwalden, you’re not alone. Airlines often sell more tickets than available seats, assuming that some passengers won’t show up. When everyone arrives, this leads to passengers being denied boarding. Fortunately, you may have the right to financial compensation under EU Regulation EC261.
Nidwalden, a picturesque region in Switzerland, doesn’t have a major international airport, meaning travelers typically use Zurich Airport (ZRH) or EuroAirport Basel-Mulhouse-Freiburg (BSL). If your flight was overbooked in any of these airports, you can still claim compensation.
Airlines maximize profits by ensuring that every seat is filled. They anticipate a small percentage of passengers missing their flights and thus oversell seats. When their calculations fail, passengers get bumped involuntarily. Overbooking is legal, but passengers have rights when affected.
If your overbooked flight originated from or was arriving in an EU member state, you are protected under EC261/2004, which grants compensation up to €600 per passenger depending on the flight distance:
€250 for flights under 1,500 km.
€400 for flights between 1,500 km – 3,500 km.
€600 for flights exceeding 3,500 km (when departing from the EU to a non-EU destination).
Even if the airline offers an alternative flight, you are still eligible for compensation if the delay is significant.
Airlines may try to compensate you with vouchers or travel credits instead of cash. You are not obligated to accept this. Compensation should be in cash or bank transfer.
Ask the airline to provide a written statement confirming that you were denied boarding due to overbooking. Keep your boarding pass and any communication from the airline.
If you’re flying out of Nidwalden, your nearest major airports are:
Zurich Airport (ZRH) – The largest international hub in Switzerland, around 1 hour by train or car.
EuroAirport Basel (BSL) – Located near the French and German borders, about 1.5 hours from Nidwalden.
If your overbooked flight prevents you from reaching your destination on time, check for flights from these airports. Some airlines may cover transfer costs.
Once back home, you can file your claim through a compensation service like Trouble Flight, which specializes in securing payouts for disrupted travelers.
Besides financial compensation, you’re entitled to meals, refreshments, and accommodation (if necessary) while waiting for a replacement flight. Airlines must cover these expenses, so keep all receipts for reimbursement.
If you’re denied boarding, check alternative flights to your destination.
Ask the airline if they can rebook you on a different airline at no additional cost.
If you’re significantly delayed, request a hotel stay at the airline’s expense.
Check trains to Zurich and see if flying from ZRH is a better option.
If you need to wait overnight, claim a free hotel voucher from the airline.
Anna, a traveler from Nidwalden, was flying from Zurich to London when she was denied boarding due to overbooking. Instead of accepting a travel voucher, she claimed her €400 compensation with Trouble Flight and booked a replacement flight within hours.
If you were affected by a flight overbooking in Nidwalden, don’t let the airline dictate your rights. You could be owed up to €600 per passenger, and claiming it is easier than you think.
Submit your claim today and get the money you deserve!