Flight Delayed Aegean: Your Rights & How to Claim Compensation

Aegean Airlines is a well-respected carrier in Europe, offering flights across Greece, the Balkans, and other international destinations. However, like any airline, Aegean is sometimes affected by delays, causing frustration and inconvenience for passengers. If your Aegean Airlines flight was delayed for more than three hours, you may be entitled to compensation of up to 600€ per passenger under EU Regulation 261/2004.

Here’s what you need to know about why delays happen, your rights as a passenger, and how you can claim compensation without unnecessary hassle.

Why Do Aegean Airlines Flights Get Delayed?

Flight delays can happen for many reasons. Some are within the airline’s control, while others are considered extraordinary circumstances and may not qualify for compensation.

Common Causes of Delays:

• Technical issues – Aircraft maintenance or unexpected mechanical problems.

• Crew scheduling problems – Delays caused by late crew arrivals or last-minute staff shortages.

• Congested airspace – Air traffic control restrictions, especially in major hubs like Athens.

• Turnaround inefficiencies – Late baggage loading, cleaning, or refueling.

Delays Outside the Airline’s Control (Extraordinary Circumstances):

• Severe weather – Strong winds, heavy snow, or storms.

• Security risks – Bomb threats, terrorism-related delays, or sudden airport shutdowns.

• Strikes – Air traffic controller or airport staff strikes, which affect multiple airlines.

If the delay was within Aegean’s control, you may be eligible for compensation. If it was caused by an extraordinary circumstance, the airline may not be legally required to compensate you, but they must still provide assistance like food and accommodation if necessary.

Your Rights as a Passenger Under EU 261/2004

If your Aegean Airlines flight was delayed for three hours or more, you are entitled to the following:

1. Compensation Based on Distance:

• 250€ for flights up to 1,500 km.

• 400€ for flights between 1,500 km and 3,500 km.

• 600€ for flights over 3,500 km.

2. Right to Care:

If your delay extends beyond two hours, Aegean Airlines must provide:

• Food and drinks (often in the form of vouchers).

• Hotel accommodation (if an overnight stay is required).

• Transport to and from the hotel.

3. Right to a Refund or Alternative Flight:

If your flight is delayed over five hours, you have the right to:

• A full refund of your ticket, OR

• A rebooking on the next available Aegean Airlines flight.

What to Do If Your Aegean Airlines Flight Is Delayed

1. Check the Delay Time Accurately

The key is whether the delay at your final destination is three hours or more. If you were delayed at departure but made up time during the flight, you may not qualify for compensation.

2. Request Assistance from Aegean

If you’re stuck at the airport, ask for food vouchers or hotel accommodations if needed. The airline is legally required to help.

3. Keep Your Travel Documents

Save your boarding pass, booking confirmation, and any receipts for expenses you incurred due to the delay. These will help you file a compensation claim.

4. Don’t Accept Vouchers Instead of Compensation

Airlines sometimes offer travel vouchers instead of cash compensation. You do not have to accept them. You have the right to receive your compensation in money.

5. Check Your Compensation with Trouble Flight

Instead of struggling with airline bureaucracy, let Trouble Flight handle everything for you. Our Compensation Calculator will check your eligibility instantly.

How to Avoid Further Travel Disruptions

If your Aegean Airlines flight is delayed, here are some proactive steps to take:

• Check Alternative Flights – If you’re facing a long delay, check for flights with other airlines like Sky Express, Ryanair, or Turkish Airlines, depending on your destination.

• Look for Nearby Airports – If departing from Athens, consider Thessaloniki or even regional airports with alternative routes.

• Use Rail or Ferry Options – In Greece, ferries and trains can sometimes be an alternative to domestic flights.

When Are You NOT Eligible for Compensation?

You won’t be entitled to compensation if:

• The delay was caused by extraordinary circumstances (e.g., extreme weather, air traffic control strikes, security threats).

• You arrived late for check-in or boarding.

• The delay was less than three hours upon arrival at your final destination.

Even if compensation is not available, you still have the right to meals, hotel stays, and alternative transport.

How to Claim Compensation for an Aegean Flight Delay

Many airlines delay or reject claims, making the process frustrating. Trouble Flight makes it easy for you:

Our Simple Process:

1. Enter Your Flight Details – Use our Compensation Calculator to check your eligibility.

2. We Handle the Legal Process – Our experts negotiate with Aegean Airlines on your behalf.

3. Receive Your Compensation – If we succeed, you get up to 600€ per passenger (minus our success-based fee).

The best part? You don’t pay anything unless we win your case!