Karlovy Vary, a picturesque spa town in the Czech Republic, attracts visitors from around the world. Known for its thermal springs and grand architecture, it’s a favored getaway for wellness seekers and luxury travelers. The airport, Karlovy Vary International Airport (KLV), serves as a gateway for tourists but has a limited number of flights. This often leads to flight overbookings, frustrating travelers with unexpected denials at the boarding gate.
Airlines frequently overbook flights to compensate for potential no-shows. Since Karlovy Vary International Airport has fewer direct flights, airlines maximize occupancy rates to keep operations profitable. However, this practice can leave passengers stranded when more travelers than expected show up for their flight.
If you have been denied boarding due to overbooking, you may have the right to monetary compensation of up to €600 under EU261/2004 regulations.
Being denied boarding can be frustrating, especially when you have planned your trip carefully. Here’s what you should do immediately:
Ask for a written statement from the airline confirming that you were denied boarding due to overbooking.
Do not accept travel vouchers or alternatives without first understanding your compensation rights.
Request the next available flight to your destination. If the airline cannot accommodate you promptly, consider alternative airports.
Keep receipts for any expenses, such as accommodation, food, or transport to another airport.
Claim your compensation as soon as possible.
If overbooking has left you stranded, consider flying from Václav Havel Airport Prague (PRG), which is about 120 km from Karlovy Vary. Prague Airport offers a much wider selection of flights and airlines, increasing your chances of reaching your destination without further delays.
How to Get from Karlovy Vary to Prague Airport:
By Bus: Direct buses run from Karlovy Vary to Prague Airport and take about 2 hours.
By Train: A train to Prague followed by an airport shuttle can be an alternative.
By Taxi or Rental Car: A drive to Prague takes around 1.5 hours.
Checking flights from Prague instead of waiting for a rebooking from Karlovy Vary can often save time and minimize disruptions.
Under EU Regulation 261/2004, passengers who are involuntarily denied boarding due to overbooking can claim compensation based on the flight distance:
Up to 1,500 km: €250
1,500 km – 3,500 km: €400
Over 3,500 km: €600
Karlovy Vary flights are typically short-haul, meaning most claims fall within the €250–€400 range. However, if your original flight was part of a longer journey (e.g., connecting flights), you may be eligible for a higher amount.
You can claim compensation if:
You had a confirmed ticket and checked in on time.
The airline denied boarding against your will.
The flight was departing from an EU airport or operated by an EU airline arriving in the EU.
If the airline offered an alternative flight that caused a significant delay (3+ hours) in your arrival time, you might also be entitled to compensation.
Getting your compensation doesn’t have to be complicated. Follow these steps:
Gather evidence – Keep your boarding pass, ticket, and any communication from the airline.
Submit a formal complaint – Contact the airline and request compensation under EU261/2004.
Seek legal help if needed – If the airline refuses, services like Trouble Flight can help you claim what you’re owed without hassle.
A flight overbooking in Karlovy Vary doesn’t mean you have to accept a bad outcome. You are entitled to compensation, and knowing your rights can help you turn this frustrating experience into an opportunity to recover money. Check if you qualify today and claim up to €600!