Flight Overbooking in Venice – What to Do and How to Claim Compensation

Venice, one of the world's most enchanting destinations, welcomes millions of travelers yearly. But with this popularity comes a downside—frequent flight overbookings at Venice Marco Polo Airport (VCE). If you’ve been denied boarding due to overbooking, you may be entitled to compensation of up to €600 under EU Regulation 261/2004. Here’s what you need to know to claim your rights and make the best of a frustrating situation.

Why Do Airlines Overbook Flights in Venice?

Airlines overbook flights to maximize profits, anticipating that some passengers won’t show up. However, when more travelers arrive than expected, some get involuntarily bumped. This is particularly common at Venice Marco Polo Airport due to its high tourist traffic and limited alternative flights. Airlines often prioritize high-paying customers, leaving budget travelers most at risk of being denied boarding.

What to Do If Your Flight from Venice is Overbooked

If your flight is overbooked and you’re denied boarding, follow these steps:

• Do not accept vouchers or discounts immediately, as they might waive your right to compensation.

• Request a written statement from the airline confirming the reason for denial.

• Check alternative flights, including departures from nearby airports like Treviso Airport (TSF), which is just 30 km from Venice and offers budget airline options.

• Keep all receipts if you have to pay for meals, accommodation, or transportation.

• File a compensation claim, which can grant you up to €600 under EU regulations.

Can You Claim Compensation for an Overbooked Flight in Venice?

Yes! If you were denied boarding due to overbooking, you are entitled to compensation under EU261. The amount depends on the flight distance:

• €250 for flights under 1,500 km.

• €400 for flights between 1,500 km and 3,500 km.

• €600 for flights over 3,500 km.

The airline must also offer you an alternative flight or a full refund. If you choose to wait for the next available flight, you are entitled to free meals, hotel accommodation (if necessary), and transport.

Alternative Options – Departing from Treviso Airport

If you’re stuck due to an overbooked flight in Venice, check departures from Treviso Airport (TSF), a low-cost hub serving airlines like Ryanair and Wizz Air. It’s a quick 45-minute shuttle ride from Venice Piazzale Roma, costing around €12. This alternative can get you to your destination faster, sometimes at a lower price.

How to Get to Treviso Airport from Venice

If you decide to reroute through Treviso, here are your best options:

• Shuttle Bus: The ATVO and Barzi buses run direct from Venice to Treviso Airport, taking about 45 minutes.

• Train + Taxi: Take a train from Venice Santa Lucia to Treviso Centrale, then a taxi or bus to the airport.

• Car Rental: If you're planning a longer journey, renting a car could be a flexible alternative.

What If You Voluntarily Give Up Your Seat?

If the airline asks for volunteers to take a later flight, they may offer vouchers, lounge access, or upgrades. While this can be tempting, note that voluntary bumping usually means you waive your right to cash compensation. If time is not an issue, negotiate a higher compensation offer before accepting.

Why Venice is Prone to Flight Overbookings

Venice Marco Polo Airport is a key gateway to Italy’s famous canal city, making it one of the busiest airports in the country. The influx of tourists, cruise passengers, and business travelers results in frequent overbookings. Limited capacity, especially during peak seasons, increases the likelihood of being denied boarding.

How to Avoid Flight Overbooking Issues in Venice

• Check-in online as early as possible to secure your seat.

• Avoid the cheapest tickets, as airlines often bump lower-fare passengers first.

• Arrive at the airport early, especially during peak seasons.

• Join frequent flyer programs, as elite status passengers are less likely to be bumped.

Claim Your Compensation Now

If you’ve been denied boarding due to an overbooked flight from Venice, don’t let the airline get away with it. You are legally entitled to compensation, and claiming is easier than you think. Start your claim today and get up to €600 for your inconvenience!