Poznań, a vibrant city in western Poland, is home to Poznań-Ławica Henryk Wieniawski Airport (POZ), one of the country's oldest and busiest airports. While this airport connects passengers to key European destinations, it is not immune to flight overbooking issues. Airlines frequently sell more tickets than available seats, leading to passengers being denied boarding.
If you've experienced an overbooked flight in Poznań, you may be entitled to compensation under EU Regulation 261/2004. Here's everything you need to know to maximize your claim and avoid unnecessary stress.
Overbooking is a common airline practice based on statistics that predict no-show passengers. However, when all ticketed passengers show up, some are denied boarding. While airlines typically seek volunteers by offering perks, involuntary boarding denials still occur.
As a passenger, it's essential to know that overbooking isn't just an inconvenience—it’s an issue that can put money in your pocket if handled correctly.
If you're denied boarding due to overbooking at Poznań-Ławica Airport (POZ), follow these steps:
Ask the airline why you’re being denied boarding.
Request a written statement from the airline confirming overbooking as the reason.
Keep your boarding pass and booking confirmation.
Airlines will try to rebook you on the next available flight.
Consider flights from Wrocław (WRO) or Warsaw Chopin Airport (WAW) if Poznań doesn’t have an immediate alternative.
You can reach Wrocław Airport in about 2 hours via train or car, and Warsaw Chopin Airport in 3 hours by train.
Under EU261, compensation for involuntary boarding denial is:
€250 for flights under 1,500 km
€400 for flights between 1,500 – 3,500 km
€600 for long-haul flights
This is in addition to any rebooking or hotel accommodation the airline must provide.
If you were denied boarding at Poznań-Ławica Airport, you may be owed up to €600 in compensation. To file a claim:
Gather Your Documents – Keep boarding passes, booking confirmations, and any communication with the airline.
Submit a Compensation Request – You can claim directly with the airline, but airlines often delay or reject claims.
Let Experts Handle Your Case – Trouble Flight specializes in securing maximum compensation with no upfront fees.
Airlines often try to avoid compensation by offering vouchers or claiming “extraordinary circumstances.” However, overbooking is never an extraordinary circumstance—they must compensate you.
Don’t accept travel vouchers unless you're certain you won’t pursue a claim. Cash compensation is always the best option.
If your overbooked flight in Poznań leaves you stranded, consider these alternatives:
Check flights from:
Wrocław Airport (WRO) – Just 2 hours away, WRO serves multiple airlines that may have seats available.
Warsaw Chopin Airport (WAW) – A major hub with multiple daily flights to international destinations.
Train to Wrocław – Direct connections from Poznań Główny station in around 2 hours.
Express Train to Warsaw – Gets you to Warsaw Central in 2.5–3 hours, with easy access to WAW Airport.
If your next available flight is the following day, the airline must provide hotel accommodation and meals. Always keep receipts for reimbursement.
Poznań isn’t the only Polish airport where overbooking happens. Major airports like Warsaw (WAW) and Kraków (KRK) handle more international flights, and passengers experience similar overbooking issues.
If you frequently fly from Poland, it’s crucial to know your rights no matter which airport you’re departing from.
Why struggle with airline bureaucracy? Trouble Flight handles the entire process—you only pay if we win your case.
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If your flight from Poznań was overbooked, you could be owed up to €600. Start your claim now!