Flight Delayed at Flores Airport? Here's What to Do Next

Understanding Flight Delays at Flores Airport

Nestled in the Azores archipelago of Portugal, Flores Airport (FLW) serves as a crucial gateway for travelers exploring the stunning island of Flores. Despite its breathtaking scenery and serene ambiance, the airport is prone to flight delays due to unpredictable Atlantic weather, airline operational issues, and the airport’s limited infrastructure.

If you’ve experienced a flight delay at Flores Airport, you might be eligible for financial compensation under EC 261/2004, the European air passenger rights regulation. Let's explore your options and what steps you should take next.

Why Do Flights Get Delayed at Flores Airport?

Several factors contribute to flight disruptions at Flores Airport, including:

1. Weather Conditions

Being in the North Atlantic, Flores Island experiences frequent storms, strong winds, and heavy rainfall, which can lead to flight delays or cancellations. Low visibility is also a common problem, especially during winter months.

2. Airline Technical or Operational Issues

Flights can be delayed due to aircraft maintenance problems, crew shortages, or logistical issues within the airline.

3. Air Traffic Control Delays

With limited flight connections and only a handful of daily departures, any disruption in air traffic control schedules can cause cascading delays throughout the day.

4. Connecting Flight Delays

Flores Airport mainly serves domestic flights within Portugal. If your journey involves a connection through Ponta Delgada (PDL) or Lisbon (LIS), a delay in these locations could affect your final destination.

Are You Eligible for Compensation for a Delayed Flight at Flores Airport?

Under EU Regulation EC 261/2004, you could claim up to €600 in compensation if:

• Your flight was delayed by more than three hours upon arrival at your final destination.

• The delay was caused by the airline and not due to extraordinary circumstances (such as severe weather or security risks).

• Your flight departed from an EU airport (Flores Airport qualifies as it is in Portugal).

• You had a valid booking confirmation and checked in on time.

The amount of compensation depends on the flight distance:

Even if the airline offers you food, refreshments, or rebooking, you still have the right to claim compensation if the delay meets these conditions.

What to Do If Your Flight Is Delayed at Flores Airport?

If you find yourself stuck at Flores Airport due to a flight delay, follow these steps:

1. Confirm the Reason for the Delay

Ask the airline staff for a written confirmation of the reason for the delay. This will help determine if you’re eligible for compensation.

2. Keep Your Travel Documents

Hold onto your boarding pass, flight ticket, and any emails or notifications from the airline regarding the delay.

3. Track the Duration of the Delay

Keep an eye on the departure boards and take note of when your flight finally leaves. This will help you later when making your claim.

4. Ask for Assistance from the Airline

If your delay exceeds two hours, the airline must provide:

• Food and drinks

• Two free phone calls or emails

• Hotel accommodation (if the delay extends overnight)

• Transportation to and from the hotel

5. Claim Compensation for Your Delayed Flight

Once you have all the necessary details, submit your compensation claim quickly and efficiently with Trouble Flight. Our team will handle the legal aspects and ensure you receive the maximum amount you're entitled to.

Alternative Travel Options When Facing a Flight Delay

If your delay at Flores Airport is extensive, consider alternative travel options:

1. Check Flights from Other Azores Airports

If your flight is severely delayed, see if you can reroute through Ponta Delgada (PDL) or Horta Airport (HOR). Some airlines might offer rebooking options to these nearby airports.

2. Book a Ferry to Another Island

If your flight is delayed beyond a reasonable timeframe, you might consider taking a ferry to Faial or São Miguel, where more frequent flights operate.

3. Contact the Airline for Alternative Routes

Some airlines may offer you an alternative route through Lisbon or Porto if the delay is prolonged. Always ask if you can be rebooked on another carrier.

How to Reach Flores Airport After a Delay?

If your delay forces you to leave the airport and return later, here’s how to get back:

• Taxis: Limited taxis operate on Flores Island, so book in advance.

• Car Rentals: If you're staying nearby, renting a car can be a more flexible option.

• Airport Shuttle: Some hotels provide shuttle services—check with your accommodation.

Common Questions About Flight Delays at Flores Airport

Can I Get Compensation If My Flight Was Delayed Due to Weather?

No, extreme weather is considered an extraordinary circumstance, meaning the airline is not liable to pay compensation. However, they must still assist you with meals, accommodation, and rebooking.

How Long Does It Take to Receive Compensation?

It depends on the airline. Some pay within a few weeks, while others take months. If the airline refuses, legal action might be required. Trouble Flight will handle the entire process for you.

What If I Missed My Connecting Flight Due to a Delay at Flores Airport?

If you booked all flights under one reservation, the airline must rebook you on the next available flight at no extra cost. If the delay exceeds three hours, you could also be entitled to compensation.

Can I Claim Compensation If the Airline Gave Me a Voucher?

Yes! Accepting a food voucher does not affect your right to claim cash compensation.

Why Choose Trouble Flight for Your Compensation Claim?

Many passengers miss out on compensation because airlines make the process complicated. With Trouble Flight, you don’t have to worry about legal jargon or paperwork. We handle everything and only get paid if you win—so there’s zero risk for you!

Your Benefits with Trouble Flight:

✔ No win, no fee—we only get paid if you do
✔ Fast processing—we handle your claim professionally
✔ Legal expertise—we fight airlines on your behalf
✔ Claim up to €600 per passenger

Get Your Money for a Flight Delay at Flores Airport!

Don’t let airlines get away with delaying your journey without compensation. If your flight was delayed at Flores Airport, you could be owed up to €600. Submit your claim today with Trouble Flight and let us fight for what’s rightfully yours!