Flight Cancelled Aegean: What to Do & How to Get Compensation

 

Flight Cancelled Aegean: What to Do & How to Get Compensation

Aegean Airlines is one of the leading carriers in Greece, offering flights across Europe and beyond. Known for its reliable service and Mediterranean hospitality, Aegean is a favorite among travelers. However, like all airlines, Aegean sometimes cancels flights—whether due to operational issues, weather conditions, or technical failures. If your Aegean Airlines flight was cancelled, you might be eligible for compensation under EU Regulation 261/2004. Here’s everything you need to know about your rights, alternative travel options, and how to claim compensation hassle-free.

Why Did Aegean Airlines Cancel Your Flight?

Flight cancellations happen for a variety of reasons, and Aegean Airlines is no exception. Some of the most common causes include:

  • Operational Issues: Staffing shortages, aircraft unavailability, or scheduling problems.

  • Technical Problems: Unexpected maintenance or mechanical failures.

  • Weather Conditions: Strong winds, storms, or fog can lead to cancellations.

  • Air Traffic Control Restrictions: Congestion in European airspace can delay or cancel flights.

  • Strikes: Pilots, cabin crew, or airport personnel may strike, affecting scheduled flights.

Not all cancellations qualify for compensation, but many do—especially if the airline was responsible for the disruption.

What Are Your Rights When an Aegean Flight Gets Cancelled?

As an air passenger traveling with Aegean Airlines, you are protected under EU Regulation 261/2004, which entitles you to compensation in many cancellation scenarios. Here’s what you need to know:

  • Rebooking or Refund: Aegean must offer you either a full refund or a rebooking on the next available flight.

  • Right to Care: If you’re stuck at the airport for several hours, Aegean must provide meals, drinks, and even hotel accommodation if necessary.

  • Compensation: You could receive up to 600€ per passenger, depending on the distance of your flight and when the airline informed you about the cancellation.

How Much Compensation Can You Get?

The amount you’re entitled to depends on the length of your journey:

  • 250€ for flights under 1,500 km.

  • 400€ for flights between 1,500 km and 3,500 km.

  • 600€ for flights over 3,500 km.

This applies if the cancellation was within Aegean’s control and you were informed less than 14 days before departure.

What to Do When Your Aegean Flight Gets Cancelled

Aegean Airlines will usually notify you via email or SMS if your flight is cancelled. Here’s what you should do next:

1. Check Your Options for Alternative Flights

If Aegean offers you a replacement flight, check its schedule carefully. It may not be the best option, especially if it departs the next day. Consider checking flights with other airlines, such as Ryanair, Sky Express, or Turkish Airlines, if they operate similar routes. If your new flight departs from a different airport, check train or bus options to get there.

2. Ask About Compensation and Assistance

Even if Aegean offers you a rebooking, you might still be entitled to compensation. Ensure the airline provides you with food vouchers, accommodation (if necessary), and transport to a hotel if you’re stranded overnight.

3. Keep Your Documents

Save your boarding pass, booking confirmation, and any receipts for expenses (e.g., meals, taxis, hotel). These documents will help you claim compensation later.

4. Use Trouble Flight’s Compensation Calculator

Instead of dealing with airline bureaucracy, let Trouble Flight handle the claim for you. Our Compensation Calculator instantly checks if you’re eligible for compensation.

Alternative Travel Options If You’re Stuck

If your Aegean flight cancellation has left you stranded, consider these alternatives:

  • Rebook on Another Airline: Aegean may offer alternative routes, but don’t feel obligated to accept if a competitor offers a better schedule.

  • Check for Flights from Nearby Airports: If your flight was from Athens, check Thessaloniki or even international airports like Sofia or Istanbul.

  • Train or Ferry Options: If traveling within Greece or to nearby countries, ferries and trains may be a good alternative.

When Aegean Airlines Doesn't Have to Pay Compensation

There are some exceptions to compensation eligibility. Aegean is not liable if:

  • The cancellation was due to extraordinary circumstances (e.g., extreme weather, security threats, or air traffic control strikes).

  • You were notified more than 14 days in advance.

  • You accepted an alternative flight with a similar schedule.

However, even in these cases, you still have the right to a refund or rebooking.

How to Claim Compensation for Your Aegean Flight Cancellation

Claiming compensation yourself can be a time-consuming process. Airlines often delay responses or reject claims outright. Trouble Flight makes it easy:

  1. Enter Your Flight Details: Use our Compensation Calculator to check your eligibility.

  2. We Handle the Process: Our team negotiates with Aegean Airlines on your behalf.

  3. Receive Your Compensation: If successful, you get up to 600€ per passenger (minus our success-based fee).

You don’t pay anything unless we win your case. If we need to take legal action, we only charge an additional legal action commission if we succeed.

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