Nestled in the heart of the Austrian Alps, Innsbruck is a breathtaking travel destination, attracting thousands of visitors yearly. However, travel plans can quickly turn sour due to flight overbooking at Innsbruck Airport (INN). Airlines often sell more tickets than seats available, leaving unlucky passengers stranded. If this happens to you, don't panic – you could be entitled to up to €600 in compensation under European law.
Flight overbooking is a common practice where airlines sell more tickets than available seats, expecting some passengers to miss their flights. However, when all passengers show up, some are denied boarding. While frustrating, this scenario is covered under EU Regulation EC261, which protects passengers against involuntary denial of boarding.
If you've been denied boarding due to overbooking, you have rights under EC261/2004:
Compensation up to €600 depending on the flight distance.
Alternative flight or full refund if you no longer wish to travel.
Right to care: free meals, refreshments, and hotel accommodation if necessary.
The amount of compensation you can receive depends on your flight distance:
€250 for flights up to 1,500 km.
€400 for flights between 1,500 km and 3,500 km.
€600 for flights over 3,500 km (for non-EU flights).
Flights from Innsbruck generally fall into the first two categories unless you’re traveling long-haul.
If you’re stuck at Innsbruck Airport due to overbooking, follow these steps to secure compensation and minimize inconvenience:
Airlines may try to offer you travel vouchers instead of full monetary compensation. Unless you voluntarily give up your seat, don’t accept anything less than your full entitlement.
Ask the airline for a written confirmation that you were denied boarding due to overbooking. This document will be useful when filing a claim.
You are entitled to basic amenities, including:
Food and drinks
Hotel accommodation (if necessary)
Transportation to your hotel
Access to phone calls or emails
If Innsbruck Airport is fully booked, check flights from Munich Airport (MUC), about 2 hours away by train or car. Munich has a broader selection of international flights, increasing your chances of finding a same-day departure. Another alternative is Salzburg Airport (SZG), a 1.5-hour drive from Innsbruck.
You can claim up to €600 for flight overbooking, and we make the process hassle-free. Simply provide your flight details, and we’ll handle the paperwork for you.
If Innsbruck Airport has no available flights, consider these transportation options:
By Train: Direct trains run from Innsbruck to Munich’s Hauptbahnhof, with connections to the airport.
By Car: A rental car or taxi can get you there in under 2 hours via the A12 and A93 motorways.
By Bus: FlixBus operates routes from Innsbruck to Munich Airport at affordable prices.
By Train: Regular ÖBB trains connect Innsbruck and Salzburg.
By Car: Drive via the A12 highway.
By Bus: Regional buses operate between Innsbruck and Salzburg.
If time is critical, heading to one of these airports may secure you a quicker departure rather than waiting for a rebooking at Innsbruck.
Some of the airlines operating from Innsbruck that may overbook flights include:
Lufthansa
Austrian Airlines
British Airways
easyJet
Transavia
Eurowings
These airlines must comply with EC261 regulations, so if they deny you boarding due to overbooking, you are entitled to compensation.
Yes! Even if the airline offers you an alternative flight, you are still entitled to compensation if you arrive at your final destination more than 3 hours later than planned.
While most overbooking cases qualify for compensation, airlines may refuse payment under extraordinary circumstances, such as:
Airport closures due to extreme weather
Political unrest or security threats
Strikes affecting airline operations
However, technical issues or staff shortages do not qualify as extraordinary circumstances, meaning you can still claim compensation.
You can file a claim for overbooking compensation within 3 to 6 years, depending on the country where the airline is based. The sooner you claim, the better.
Filing a compensation claim can be complex, as airlines often delay or reject rightful claims. That’s where we come in – our legal experts handle everything, increasing your chances of a successful payout.
✅ No upfront fees – we only get paid if you win. ✅ Legal expertise ensures a higher success rate. ✅ Stress-free process – we handle all communication with the airline.
Flight overbooking at Innsbruck Airport can be frustrating, but you have options. You are legally entitled to compensation of up to €600, alternative flights, and essential services.
If you're stuck in Innsbruck due to an overbooked flight, don’t settle for less than you deserve. Start your claim today and get the compensation you’re entitled to!