Graz, the charming capital of Styria, is well-connected to major European cities via Graz Airport (GRZ). However, due to airlines' practice of selling more tickets than available seats, passengers often face denied boarding when flights are overbooked. If this happens to you, EU Regulation EC 261/2004 protects your rights and entitles you to financial compensation.
Overbooking is a common issue at Graz Airport, especially during peak travel seasons or for popular business routes. With limited direct connections, passengers often have fewer alternatives when bumped from a flight, making it even more frustrating. But here’s the good news: if you’re denied boarding due to overbooking, you may be eligible for up to €600 in compensation.
Under EU Regulation EC 261/2004, passengers involuntarily denied boarding due to overbooking are entitled to compensation based on the flight distance:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km (outside the EU)
Since Graz Airport mostly serves European destinations, most compensations fall between €250 and €400, unless you’re flying long-haul via a connecting hub like Frankfurt or Vienna.
Important: If the airline offers you an alternative flight that gets you to your destination within three hours of the original arrival time, they can reduce your compensation by 50%.
If you’re denied boarding due to overbooking, follow these steps immediately to strengthen your claim:
Do not voluntarily give up your seat – If you accept vouchers or an alternative flight in exchange for voluntarily giving up your seat, you may waive your right to compensation.
Request a written statement – Ask the airline staff to confirm in writing that you were denied boarding due to overbooking.
Collect all documents – Keep your boarding pass, ticket, and any written statements from the airline.
Ask for assistance – Airlines must provide meals, drinks, and hotel accommodation (if necessary).
Check alternative routes – If you need to travel urgently, look at flights from Vienna International Airport (VIE), which is only two hours away by train.
Claim your compensation – Submit your claim through Trouble Flight and get up to €600 in compensation!
While Graz Airport (GRZ) is the main hub for southern Austria, you might find a faster route through Vienna International Airport (VIE), Austria’s largest airport.
Train: Direct ÖBB Railjet trains run every hour and take about 2h 30m.
Bus: FlixBus offers affordable routes from Graz Hauptbahnhof to Vienna Airport.
Car Rental: If you prefer flexibility, renting a car can get you to Vienna in two hours via the A2 motorway.
If your flight is overbooked in Graz and you urgently need to travel, check Vienna’s departures for alternative flights.
Airlines overbook flights to maximize revenue. They assume that some passengers won’t show up, so they sell extra tickets. However, when everyone shows up, someone gets bumped.
Overbooking is particularly common for:
Business routes (e.g., Graz – Frankfurt, Graz – Munich)
Popular holiday seasons
Smaller airports with fewer alternative flights
If you were denied boarding, the airline must offer you:
✅ A seat on the next available flight
✅ Compensation (up to €600)
✅ Meals and accommodation (if needed)
Anna from Munich: “I was flying from Graz to Frankfurt for a business meeting, but my flight was overbooked. The airline tried to give me a voucher, but I knew I was entitled to cash compensation. Thanks to Trouble Flight, I got €250 within weeks!”
Mark from London: “I was traveling to London from Graz for a holiday, but I was denied boarding due to overbooking. Trouble Flight helped me claim €400 – I didn’t even have to do anything except submit my flight details.”
Claiming your up to €600 compensation is easy. Here’s how:
Enter your flight details on Trouble Flight’s website.
Our experts check your eligibility under EC 261/2004.
We handle all legal procedures while you relax.
Get your compensation – If successful, you receive your money directly!
⚡ No win, no fee – You only pay if we win your claim!
Yes, unless the new flight gets you to your destination within three hours of the original arrival time. In that case, your compensation is reduced by 50%.
If you voluntarily accepted a voucher or an alternative flight, you might not be eligible for compensation. However, if the airline forced you off the flight, you can still claim.
In Austria, you have up to three years to file your claim under EC 261/2004.
If you’ve been affected by flight overbooking at Graz Airport, don’t settle for a voucher or an apology. You are legally entitled to up to €600 in compensation.
💶 Check your eligibility now and claim your money with Trouble Flight! 💶