Florence, the heart of Tuscany, is a city that enchants visitors with its breathtaking art, rich history, and incredible cuisine. However, if you find yourself stuck at Florence Airport due to an overbooked flight, the frustration can overshadow the beauty of your trip. Flight overbooking is a common practice where airlines sell more tickets than available seats, assuming that some passengers won’t show up. When this assumption fails, travelers are left stranded. If this has happened to you at Florence Airport (FLR), you may be entitled to up to €600 in compensation.
Airlines use predictive models to estimate how many passengers might miss their flights. When they miscalculate, paying customers can be denied boarding. This practice maximizes airline profits but can be incredibly inconvenient for travelers. Fortunately, European regulations protect passengers in these situations.
If your flight from Florence was overbooked, EU Regulation 261/2004 ensures that you have rights, including:
Compensation of up to €600 depending on flight distance
Alternative flight arrangements to your destination
Meals and refreshments while you wait
Hotel accommodation for long delays or overnight waits
If you've been denied boarding due to overbooking, follow these steps to secure your compensation:
Stay at the gate – Do not voluntarily give up your seat unless you’re offered a deal you find satisfactory.
Request written confirmation – Get a statement from the airline confirming that you were denied boarding due to overbooking.
Keep receipts – If you had to purchase food, accommodation, or transport, save the receipts.
Ask for an alternative flight – If your flight is overbooked, the airline must offer you another way to reach your destination.
File a compensation claim – Trouble Flight can handle the process for you, ensuring you get the maximum amount owed.
If you’re unable to secure a seat on another flight from Florence Airport, consider flying out from nearby airports:
Pisa International Airport (PSA) – Just an hour away by train, Pisa offers more flight options.
Bologna Guglielmo Marconi Airport (BLQ) – About 1.5 hours from Florence, this airport has multiple international flights.
Rome Fiumicino (FCO) – A bit farther but well-connected by train, Rome’s main airport might have better availability.
To reach these airports:
Take a direct train from Firenze Santa Maria Novella to Pisa Airport (50 minutes).
Hop on a high-speed train from Florence to Bologna (37 minutes) and take a shuttle to the airport.
Travel to Rome Termini by high-speed train (1.5 hours) and connect to Fiumicino Airport.
Depending on the distance of your flight, EU regulations entitle you to:
€250 for flights up to 1,500 km
€400 for flights between 1,500 and 3,500 km
€600 for flights over 3,500 km
Some routes are more prone to overbooking than others. Frequent issues have been reported on flights to:
Paris (CDG, ORY)
London (LHR, LGW, STN)
Barcelona (BCN)
Amsterdam (AMS)
Frankfurt (FRA)
If you’re traveling on these routes, arrive early and check-in online to reduce your chances of being denied boarding.
While you can’t entirely prevent overbooking, you can reduce the risk:
Check-in online as early as possible
Arrive at the airport well in advance
Choose premium seats (business class or priority boarding often get priority)
Avoid traveling during peak seasons when flights are more crowded
Filing a compensation claim can be time-consuming, but you don’t have to handle it alone. Trouble Flight specializes in securing overbooking compensation quickly and efficiently. Submit your claim today and let us fight for your rights while you plan your next adventure stress-free!
Don’t let an overbooked flight from Florence ruin your trip – claim up to €600 today!