Kos, a stunning Greek island in the Aegean Sea, is a popular destination for its breathtaking beaches, ancient ruins, and vibrant nightlife. But as beautiful as the island is, the joy of travel can be disrupted if your flight gets delayed. Whether you’re on your way to Kos or heading back home, a flight delay can be frustrating and inconvenient. In this guide, we’ll explore your rights, compensation options, and tips for managing delays while enjoying the charm of Kos.
Flights to and from Kos International Airport (KGS), also known as Hippocrates Airport, can be delayed for various reasons. Common causes include:
Weather Conditions: Strong winds or storms in the Aegean Sea can disrupt flight schedules.
Air Traffic Control Issues: The island’s popularity leads to heavy air traffic during peak travel seasons.
Technical Problems: Aircraft maintenance and safety checks can cause unforeseen delays.
Operational Challenges: Staff shortages or logistical issues may also lead to delays.
Understanding the reasons behind your delay is crucial for determining your eligibility for compensation.
Under the EU261/2004 regulation, passengers traveling within the EU or on EU-operated airlines have certain rights when their flight is delayed. Here’s what you should know:
Eligibility for Compensation: If your flight is delayed by more than 3 hours and the airline is responsible for the delay, you may be entitled to compensation ranging from €250 to €600, depending on the flight distance.
Right to Assistance: For delays exceeding 2 hours, airlines must provide free meals, refreshments, and access to communication (calls or emails).
Hotel Accommodation: If your delay requires an overnight stay, the airline must arrange and cover the cost of a hotel and transportation to and from the airport.
Rebooking or Refund: You may opt for a full refund or rebooking on a different flight if the delay exceeds 5 hours.
If your flight is delayed and meets the criteria for compensation, follow these steps to file your claim:
Gather Documentation: Collect your boarding pass, flight confirmation, and receipts for any additional expenses caused by the delay.
Request a Delay Confirmation: Ask the airline for written confirmation of the delay and its cause.
Submit a Claim: Use the airline’s official claim form or work with a compensation service like Trouble Flight to simplify the process.
Be Persistent: Airlines may reject claims initially, but persistence and proper documentation can increase your chances of success.
While a flight delay can be inconvenient, there are plenty of ways to make the most of your time in Kos:
Explore the Island: If your delay allows, visit nearby attractions like the Asklepion, the Tree of Hippocrates, or the charming town of Kos.
Relax at the Beach: The island is famous for its stunning beaches, such as Tigaki, Kardamena, and Kefalos.
Savor Greek Cuisine: Enjoy traditional Greek dishes at local tavernas near the airport, such as moussaka, souvlaki, and baklava.
Shop for Souvenirs: Browse local shops for unique gifts like handmade ceramics, olive oil, and honey.
Stay Connected: Many cafes and restaurants offer free Wi-Fi, allowing you to stay connected or work while you wait.
Compensation is not typically granted for delays caused by extraordinary circumstances such as severe weather, as these are beyond the airline’s control.
Under EU261 regulations, the delay must exceed 3 hours at the final destination for compensation eligibility.
If all flights are under the same booking, the airline must provide alternative arrangements and compensation if the delay exceeds 3 hours at the final destination.
Navigating flight delay compensation claims can be time-consuming and stressful. Trouble Flight simplifies the process, ensuring you get the compensation you deserve without the hassle. Our team of experts handles the paperwork, communicates with the airline, and fights for your rights.
Experiencing a flight delay in Kos doesn’t have to ruin your travel plans. By understanding your rights, staying prepared, and making the most of your time, you can turn an inconvenience into an opportunity to explore more of this beautiful island. If you believe you’re entitled to compensation, don’t hesitate to take action. Trouble Flight is here to help you every step of the way.