Flight Overbooking in Naples: What to Do and How to Get Compensation

Naples, a vibrant city in southern Italy, is known for its stunning coastline, historic sites, and, of course, its incredible food. With tourists flocking year-round, flights to and from Naples International Airport (NAP) are often overbooked. If you’ve been denied boarding due to overbooking, you have rights—and you could be eligible for up to €600 in compensation.

Why Do Airlines Overbook Flights in Naples?

Flight overbooking is a common practice where airlines sell more tickets than available seats, anticipating some passengers won’t show up. While this maximizes profits, it often leaves travelers stranded at Naples International Airport, especially during peak tourist seasons. If this happens to you, don’t panic—European Regulation EC261/2004 protects passengers in these situations.

Your Rights Under EC261/2004

If you are denied boarding against your will due to overbooking, you are entitled to compensation depending on the flight distance:

• €250 for flights up to 1,500 km

• €400 for flights between 1,500 km and 3,500 km

• €600 for flights over 3,500 km (when departing from the EU)

This compensation is in addition to the airline’s obligation to offer you an alternative flight or a full refund.

What to Do If Your Flight Is Overbooked in Naples

1. Do Not Voluntarily Give Up Your Seat – If you agree to be bumped voluntarily, the airline may not be obligated to pay full compensation.

2. Request a Written Explanation – Airlines must provide you with a written notice explaining your rights.

3. Claim Immediate Assistance – The airline must offer free meals, drinks, and, if necessary, overnight accommodation.

4. Keep All Documents – Boarding passes, receipts, and airline correspondence will help support your claim.

5. File a Compensation Claim – You can claim directly from the airline or use a specialized service to ensure you receive what you’re owed.

Alternative Airports Near Naples

If you are stranded due to overbooking at Naples International Airport (NAP), consider checking alternative departure points. The nearest major airport is Rome Fiumicino Airport (FCO), which is just 1 hour by train. Many airlines operate from both airports, increasing your chances of securing an alternative flight. Direct train services run from Naples Central Station to Rome Termini, making it a convenient option.

How to Get to Rome Fiumicino from Naples

• Train: The Frecciarossa high-speed train takes about 1 hour and 10 minutes from Naples to Rome Termini. From there, take the Leonardo Express train directly to Fiumicino Airport (30 min).

• Bus: Several bus companies operate direct services from Naples to Rome airports.

• Car Rental: If traveling in a group, renting a car could be a quick and comfortable solution.

Can You Still Get Compensation If You Accept an Alternative Flight?

Yes! Even if the airline offers you another flight, you may still be eligible for compensation if you arrive at your final destination with a delay of more than three hours compared to your original schedule.

How to Claim Compensation for Overbooking in Naples

Claiming your compensation is straightforward but requires the right approach. Here’s how:

1. Check Your Eligibility – Use a flight compensation calculator to determine how much you can claim.

2. Submit a Claim to the Airline – This can be done through their website, but be prepared for delays or refusals.

3. Get Professional Help – Many passengers struggle with airline bureaucracy. Using a compensation service ensures you get paid faster without dealing with the airline’s legal tricks.

Don’t Let Overbooking Ruin Your Trip—Claim What You’re Owed!

Flight overbooking in Naples is frustrating, but you don’t have to accept it without a fight. If you were denied boarding due to an airline’s mistake, you could be entitled to up to €600 in compensation. Make sure you understand your rights and take action now!

Has your flight been overbooked in Naples? Claim your compensation today and get the money you deserve!