Flight Cancelled Dan Air? What You Should Know (and How to Get Paid)

When Dan Air Cancels Your Flight: What Now?

So, your Dan Air flight got cancelled. First things first—take a deep breath. Whether you were heading to a sun-drenched holiday, a business meeting, or simply going back home, a cancelled flight is enough to make anyone grumble. But here’s the thing: under European Regulation EC 261/2004, you might be entitled to compensation. Yup, up to €600 per person.

Now, Dan Air is a relatively new name in the sky. Based in Romania, it’s a small but growing airline that’s been picking up routes across Europe, especially Eastern and Central destinations. They’re not huge like Lufthansa or Ryanair, but they’ve managed to gain a bit of attention with competitive prices and a focus on connecting Romania with the rest of Europe.

Unfortunately, like every airline, they can sometimes cancel flights. Weather, technical issues, low bookings—it happens. But that doesn’t mean you should just shrug and move on. If it wasn’t your fault, why should you bear the cost?

What Are Your Rights When Dan Air Cancels Your Flight?

In the EU, there’s a law that protects passengers from airline disruptions: EC 261/2004. If your flight was supposed to depart from an EU country or land in the EU with a European carrier (like Dan Air), you’re covered.

Here’s the short version:

• Cancelled flight? You could get between €250 and €600 depending on the distance of your journey.

• Less than 14 days’ notice? You’re probably eligible.

• Dan Air blamed it on "operational reasons"? That’s airline talk for “it’s probably our fault.”

Also, they have to offer either:

• A full refund of your ticket (including any return journeys), or

• An alternative flight to your destination.

Missed a connection because of the cancellation? You might still be in luck if all legs were booked together.

Practical Tips If You’re Stranded After a Dan Air Cancellation

Before you start Googling “how to sleep in the airport without losing your mind,” here are some practical tips you can actually use:

1. Get Written Confirmation

Ask Dan Air staff for a written explanation of the cancellation. This is pure gold when filing a compensation claim later.

2. Keep Every Receipt

If you had to pay for food, hotels, taxis—keep those receipts. The airline might be responsible for “care and assistance” costs. They usually don’t shout about this at the gate.

3. Check for Alternative Flights

Dan Air might offer you another option, but it could be 12 hours away or even the next day. Check other carriers operating the same route—Blue Air used to serve many Romanian routes (although now they’ve vanished), and Wizz Air or TAROM might cover similar destinations. Just make sure you know your rights before rebooking on your own dime.

4. Consider Nearby Airports

Sometimes a flight to Cluj-Napoca instead of Târgu Mureș or Sibiu instead of Brașov will get you there faster. A 2-hour train ride might be better than a 10-hour airport wait.

5. Use Local Transport Tricks

In Romania, buses and trains between major cities are quite reliable and cheap. If you're stuck at Bucharest Otopeni, there’s an hourly train to the city centre, and plenty of coaches to other towns. Don’t wait forever at the gate—move!

Was Your Dan Air Flight Really Eligible for Compensation?

Here’s how to tell if you’re likely entitled:

• You were notified less than 14 days before departure

• The flight was departing from an EU airport, or landing in the EU with Dan Air

• It wasn’t cancelled due to “extraordinary circumstances” like storms or air traffic control strikes

• You had a valid ticket and checked in on time

Now, sometimes airlines claim a technical issue was “unforeseen.” But unless it’s something wild like a bird strike or sabotage (seriously), technical faults are considered the airline’s responsibility.

What If It Was a Package Holiday?

If you booked your Dan Air ticket as part of a package (hotel + flight), then the tour operator might be responsible too. You can still claim compensation from Dan Air, but you might also be entitled to additional support under consumer travel laws.

If they rebooked you on another airline and it was way later—or worse, the trip was completely cancelled—you should document everything and get a statement from the operator.

Common Routes Affected by Dan Air Cancellations

Dan Air mostly flies between Romania and cities like Milan, Rome, Stuttgart, Nuremberg, Barcelona, and a few lesser-known gems. Some of their routes are seasonal, which means they don’t fly every day. So if your flight’s cancelled, it could be tough to get rebooked on the same day.

That’s why it pays to know:

• Other airports nearby (check if Cluj or Bucharest have better options)

• Local trains and bus networks

• Alternative low-cost carriers flying the same route

It’s a bit of DIY travel hacking—but it saves your trip.

Do You Have to Deal with Dan Air Directly?

Here’s where Trouble Flight comes in. If you’ve never tried claiming compensation before, brace yourself—it’s not a smooth ride. Airlines might delay, deny, or just ignore your request entirely. Some even hope you’ll give up.

Trouble Flight is built for this exact scenario. We take your flight details and handle the process from start to finish. No forms in triplicate, no calls with customer service at 2 AM. Just upload your info, and we’ll get to work.

If we win, we take a commission from the payout—25% + VAT. If the case needs to go to court, the legal route commission is higher (50%, including VAT), but you still don’t pay anything upfront. If we don’t win? You don’t pay.

What If You Missed a Connection?

That depends on how you booked. If it was a single ticket (like OTP–FCO–MAD), and Dan Air cancelled the first leg, they’re on the hook. But if you booked two separate flights, things get murky.

Still, if Trouble Flight can prove the cancellation impacted your full journey, you may still be eligible for something. Always worth checking.

Is Dan Air Reliable?

Honestly? They’re trying. Dan Air isn’t one of those huge airlines with a 100-year history and massive fleets. They’re new, nimble, and still finding their place. They operate a few aircraft (mostly Airbus A320s), and focus on a niche audience—Romanian travelers and budget-conscious passengers around Eastern Europe.

They usually run on time, but like all smaller airlines, they can struggle when something goes wrong. A cancelled flight can quickly spiral into a full-day delay because they simply don’t have replacement planes lying around.

Flight Cancelled with Dan Air – What Next?

So your flight was cancelled. You’re angry. Maybe tired. Maybe stuck in a terminal eating overpriced sandwiches. But you do have options.

• Ask for written confirmation of cancellation.

• Request a full refund or rebooking.

• Keep all receipts for extra costs.

• Check nearby airports and rail options.

• Use Trouble Flight to see if you’re eligible for compensation.

Wrapping It Up (Without Wrapping It Up)

You didn’t plan to become a passenger rights expert today. You just wanted to fly. But when things go wrong, you shouldn’t be left footing the bill.

If Dan Air cancelled your flight, it might feel like your plans just exploded. But with a little bit of patience—and maybe some help—you could turn that cancelled boarding pass into a payout of up to €600.

All you need is the flight number and a couple of clicks.

Why let the airline win twice?