Experiencing a flight cancellation in Norway can be stressful, whether you're in Oslo, Bergen, Trondheim, or Tromsø. However, under EU Regulation EC261, passengers flying to or from Norway with an EU or Norwegian airline may be eligible for compensation of up to €600 per person.
But what should you do next? Don’t panic—this guide explains your rights, how to claim compensation, and what alternative travel options you have if you're stranded.
Flight cancellations happen for various reasons, and Norway’s unique geography and climate play a big role. Some common causes include:
Extreme Weather: Norway's winters bring heavy snowfall and icy conditions, leading to frequent delays and cancellations.
Technical Issues: Aircraft mechanical problems can ground flights unexpectedly.
Air Traffic Control Strikes: Disruptions in European airspace can impact flights in and out of Norwegian airports.
Overbooking: Airlines sometimes sell more tickets than available seats, leaving passengers stranded.
Operational Reasons: Airlines may cancel flights due to crew shortages, airport congestion, or financial instability.
Under EC261/2004, passengers flying from or to Norway on an EU-based airline or any Norwegian airline (such as Norwegian Air Shuttle or Widerøe) are protected. You can claim compensation if:
✅ The airline informed you of the cancellation less than 14 days before departure.
✅ The reason for cancellation was not extraordinary (e.g., no severe weather or security threats).
✅ Your flight was scheduled to depart from or land in Norway.
Compensation Amounts:
€250 for flights under 1,500 km (e.g., Oslo to Stockholm).
€400 for flights between 1,500–3,500 km (e.g., Bergen to London).
€600 for flights over 3,500 km (e.g., Trondheim to New York).
If you were rebooked and arrived at your destination with a delay of two hours or more, you can still claim partial compensation.
Check your airline’s app, website, or airport information boards for real-time updates. If your flight is cancelled, immediately contact the airline’s helpdesk for rebooking options.
Depending on your location, Norway has several alternative airports you can use to rebook your flight:
Oslo Gardermoen Airport (OSL): Norway’s largest airport with multiple international connections.
Sandefjord Torp Airport (TRF): Located 110 km from Oslo, serving budget airlines.
Bergen Flesland Airport (BGO): A hub for domestic and European travel.
Trondheim Værnes Airport (TRD): Serves the central region with flights to key destinations.
If you're flying out of Oslo, consider checking for alternative departures from Torp Airport, which is accessible via train in under two hours.
If your cancellation leaves you stranded overnight, airlines are obligated to provide:
A hotel stay if necessary.
Meals and drinks based on the delay duration.
Transport between the airport and your accommodation.
Save all documents related to your flight cancellation:
Boarding pass & e-ticket
Cancellation notification from the airline
Receipts for extra expenses (e.g., food, transport)
Any rebooking confirmations
If your flight is cancelled and you’re considering another departure airport, here’s how to reach alternative airports quickly:
Oslo Gardermoen (OSL) ⇆ Torp (TRF): 1h 45m by train.
Bergen (BGO) ⇆ Stavanger (SVG): 3h by ferry or 40m by domestic flight.
Trondheim (TRD) ⇆ Oslo (OSL): 55m by domestic flight.
Norwegian airlines must comply with EC261 regulations, but each carrier has its own policies regarding refunds and rebooking:
✈️ Norwegian Air Shuttle: Offers free rebooking or full refunds for cancelled flights. Compensation claims handled via their website.
✈️ SAS Scandinavian Airlines: Provides food and accommodation for long delays. Compensation claims must be submitted via an online form.
✈️ Widerøe: Primarily serves regional routes. Passengers can request flight changes or refunds in case of disruptions.
If extreme weather conditions caused your flight to be cancelled, compensation may not be available under EC261, as this is classified as an extraordinary circumstance. However, you are still entitled to:
✅ A rebooked flight at no extra cost.
✅ Food and accommodation if you are stranded.
For winter travel in Norway, always check weather forecasts before flying and consider booking travel insurance.
Getting compensation doesn’t have to be complicated. Here’s how to claim up to €600 for your cancelled flight:
1️⃣ Check Your Eligibility – If the airline notified you less than 14 days before departure, you are likely eligible.
2️⃣ Gather Evidence – Save your boarding pass, receipts, and cancellation emails.
3️⃣ Submit Your Claim – You can file a claim directly with the airline or let Trouble Flight handle it for you.
🔹 Why Use Trouble Flight?
✔️ No win, no fee – You only pay if we get your compensation.
✔️ Quick & easy process – We handle all the paperwork.
✔️ Experienced team – We know airline tactics and how to fight them.
👉 Start your claim now and get up to €600 back!
If your flight was cancelled in Norway, you don’t have to accept the inconvenience without compensation. EU law protects your rights, and in many cases, you’re entitled to up to €600 per passenger.
Need help? Trouble Flight specializes in securing compensation quickly and efficiently. Don’t leave your money with the airlines—start your claim today!