Flight Delayed Lanzarote

Lanzarote, one of the most captivating Canary Islands, is a sought-after destination for travelers looking to bask in its volcanic landscapes, sunny beaches, and unique culture. However, even in paradise, plans can go awry, especially if your flight is delayed. Understanding your rights and options when this happens can save you a great deal of stress.

Why Do Flights Get Delayed in Lanzarote?

Flight delays can occur for various reasons, from adverse weather conditions to technical issues or air traffic congestion. Lanzarote’s popularity means its airport, Cesar Manrique-Lanzarote Airport (ACE), often experiences high traffic, particularly during peak tourist seasons. Understanding the cause of your delay is essential, as it can influence your eligibility for compensation.

Your Rights Under EC261 for Delayed Flights

As Lanzarote is part of Spain, an EU member state, flights departing from or arriving in Lanzarote are covered by EC261/2004 regulations. These regulations entitle passengers to specific rights, depending on the duration of the delay and the flight distance.

Here’s what you need to know:

• Delays of 2 hours or more: The airline must provide care, including meals, refreshments, and access to communication (like free calls or emails).

• Delays of 3 hours or more: If the delay exceeds three hours and isn’t caused by extraordinary circumstances (like severe weather or strikes), you may be eligible for financial compensation of up to €600 per passenger.

• Delays of 5 hours or more: You have the right to cancel your trip and request a full refund or alternative transport to your destination.

How to Claim Compensation

To claim compensation, follow these steps:

1. Document Everything: Keep copies of your boarding pass, flight itinerary, and any receipts for expenses incurred due to the delay.

2. Request a Written Explanation: Ask the airline for a written statement explaining the cause of the delay.

3. Submit Your Claim: Contact the airline directly to file a claim. If they deny your claim, you can escalate the matter through regulatory bodies or a service like Trouble Flight to handle the process on your behalf.

Alternative Travel Options

If your flight is significantly delayed or canceled, exploring alternative travel routes can be a lifesaver. While Cesar Manrique-Lanzarote Airport is the primary hub, you can consider flights from nearby airports in the Canary Islands, such as Gran Canaria (LPA) or Tenerife (TFN/ TFS). Ferries between the islands are also an option, offering scenic journeys as you wait for your next available flight.

How to Reach Nearby Airports:

• Ferry Services: Regular ferries connect Lanzarote with other islands like Gran Canaria and Tenerife. Armas and Fred Olsen Express are two reliable ferry operators.

• Inter-Island Flights: Binter Canarias and Canaryfly offer frequent short-haul flights between the islands.

What to Do While Waiting

If you’re stuck in Lanzarote due to a flight delay, use the opportunity to explore the island. Here are a few recommendations:

• Timanfaya National Park: Marvel at the volcanic landscapes and unique geothermal demonstrations.

• Jameos del Agua: Visit this spectacular cave system transformed into a cultural site by artist César Manrique.

• Playa Blanca: Relax on pristine beaches or enjoy a meal at one of the waterfront restaurants.

How to Stay Prepared

• Travel Insurance: Ensure your policy covers flight delays and provides reimbursement for unexpected expenses.

• Stay Informed: Download your airline’s app for real-time updates and consider enrolling in flight tracking services.

• Pack Essentials: Always carry snacks, a power bank, and entertainment to make long waits more bearable.

Frequently Asked Questions

Am I eligible for compensation if my flight is delayed due to weather? Unfortunately, weather-related delays are considered extraordinary circumstances, so compensation is typically not available. However, the airline must still provide care such as meals and accommodation if needed.

Can I switch airlines if my flight is delayed? If the delay exceeds 5 hours and you choose not to travel, the airline must offer a refund or an alternative flight. This could include flights operated by other airlines.

What happens if I miss a connecting flight? If your connecting flight is part of the same booking and you miss it due to a delay, the airline must arrange alternative transport to your final destination.

Conclusion

Flight delays in Lanzarote, while frustrating, don’t have to ruin your plans. By knowing your rights under EC261, exploring alternative routes, and making the most of your time on the island, you can turn an inconvenience into an opportunity. If you need assistance claiming compensation, Trouble Flight is here to help, ensuring you receive what you’re entitled to while you enjoy the rest of your journey.