Trapani, a picturesque coastal city in Sicily, is a popular destination for tourists and locals alike. Whether you're visiting for its stunning beaches, rich history, or as a gateway to the Egadi Islands, a cancelled flight can disrupt your plans and cause major inconveniences. If you’ve experienced a flight cancellation in Trapani, you may be entitled to compensation. Here’s everything you need to know to turn this setback into an opportunity to claim what’s rightfully yours.
There are several reasons why flights departing from or arriving at Trapani-Birgi Airport (TPS) may be cancelled. Some of the most common causes include:
Adverse Weather Conditions – Strong winds or storms can force airlines to cancel flights for safety reasons.
Airline Staff Strikes – Pilots, cabin crew, or air traffic controllers going on strike can lead to cancellations.
Technical Issues – Aircraft malfunctions can result in last-minute cancellations.
Operational Decisions – Airlines sometimes cancel flights due to low passenger numbers or schedule changes.
Government Regulations or Airspace Restrictions – Political events or air traffic control decisions can impact flight schedules.
Knowing the reason for your cancellation is crucial, as it determines whether you’re eligible for compensation.
If your flight from or to Trapani was cancelled, you may be eligible for compensation under EU Regulation 261/2004 if:
Your flight was cancelled less than 14 days before departure.
The airline is responsible for the cancellation (e.g., technical issues or overbooking).
You had a confirmed ticket and checked in on time.
You were flying with an EU airline or departing from an EU airport.
The compensation amount depends on the distance of your flight:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
If your flight from Trapani is cancelled, follow these steps to secure your rights:
Ask the airline for an official explanation. If the cancellation is due to extraordinary circumstances (like a natural disaster), compensation may not be available.
You have the right to either a full refund or a replacement flight to your destination. If the next available flight is the next day, the airline must provide accommodation and meals.
Save your boarding pass, booking confirmation, emails from the airline, and receipts for extra expenses. These will be needed for your claim.
If you need to leave Trapani urgently, consider flights from nearby Palermo Airport (PMO), which is about 90 km away. You can reach Palermo by bus, taxi, or car rental.
You don’t have to deal with the airline alone. Use Trouble Flight to file a claim effortlessly and maximize your chances of getting compensated.
If your flight was cancelled and you need to catch another one from Palermo Airport, here’s how to get there:
By Bus: The Segesta Autolinee bus service runs between Trapani and Palermo Airport. The journey takes about 1 hour and 15 minutes.
By Car: Renting a car or taking a taxi is another option, with a drive time of around 1 hour.
By Train: While there’s no direct train to the airport, you can take a train to Palermo Centrale and then a bus or taxi to the airport.
Airlines sometimes offer vouchers instead of refunds. However, you are not required to accept a voucher. You have the legal right to receive a cash refund if your flight is cancelled.
If your flight was cancelled due to bad weather, you may not be eligible for compensation, as this is considered an extraordinary circumstance beyond the airline's control. However, the airline must still provide you with:
A replacement flight at the earliest possible time.
Meals and refreshments if you have to wait at the airport.
Accommodation if your new flight is the next day.
If your flight was cancelled due to an airline staff strike, you may still be entitled to compensation. Recent court rulings state that internal airline strikes (such as pilot or cabin crew strikes) do not count as extraordinary circumstances.
A flight cancellation in Trapani can be frustrating, but you don’t have to suffer the financial loss. EU law is on your side, and you could receive up to €600 in compensation.
Let Trouble Flight handle your claim and get your money back without the hassle!