Corfu, a picturesque Greek island known for its stunning beaches, rich history, and vibrant culture, is a dream destination for millions of travelers. However, even in this paradise, travel plans can sometimes go awry. If your flight has been cancelled in Corfu, it’s crucial to know your rights and options to minimize the disruption to your journey. This guide will help you navigate the process, claim any compensation you’re entitled to, and make the most of your unexpected extra time on the island.
Flight cancellations can happen for various reasons, and Corfu is no exception. Common causes include:
Weather Conditions: The island’s proximity to the sea means it occasionally experiences high winds or storms, which can disrupt flight schedules.
Technical Issues: Aircraft maintenance or unforeseen mechanical problems can lead to cancellations.
Air Traffic Control Strikes: Greece is known for occasional strikes that impact air traffic control, grounding flights across the country.
Overbooking: Airlines sometimes overbook flights, leaving passengers stranded if no volunteers give up their seats.
Stay Calm and Gather Information Upon learning about your cancellation, approach the airline’s service desk or contact them via their app or website for details. Confirm whether you’ll be rebooked on the next available flight or if other arrangements are required.
Understand Your Rights Under EC261 As a passenger departing from an EU airport or flying with an EU-based carrier, you’re protected under EC261, a regulation that ensures compensation for flight disruptions. The key points include:
Compensation ranging from €250 to €600, depending on the flight distance and delay duration.
The airline must provide meals, refreshments, and accommodation if your delay extends overnight.
Request Assistance Airlines are obligated to assist with alternative travel options. Request to be rebooked on another flight or offered a refund if suitable alternatives aren’t available.
Keep Receipts If you incur additional costs, such as meals, taxis, or accommodation, due to the cancellation, retain all receipts. These expenses can often be reimbursed by the airline.
Under EC261, you may be eligible for compensation if:
Your flight is cancelled less than 14 days before departure.
The cancellation isn’t due to extraordinary circumstances (e.g., extreme weather, natural disasters, or strikes unrelated to the airline).
To file a compensation claim:
Collect essential documents such as your booking confirmation, boarding pass, and any communication from the airline regarding the cancellation.
Contact the airline directly via their official claims process. Most airlines have online forms for this purpose.
If the airline denies your claim or doesn’t respond, consider using a specialized service like Trouble Flight to assist with the process.
If your flight cancellation leaves you with unexpected time on the island, there are plenty of activities to enjoy while you wait.
Explore Corfu Town: This UNESCO World Heritage Site boasts narrow cobblestone streets, Venetian architecture, and landmarks like the Old Fortress and Liston Promenade.
Relax on the Beaches: Head to Glyfada, Paleokastritsa, or Agios Gordios for pristine waters and golden sands.
Taste Local Cuisine: Enjoy authentic Greek dishes like moussaka, souvlaki, and pastitsada at local tavernas.
Visit Historical Sites: The Achilleion Palace and Mon Repos Estate offer fascinating insights into Corfu’s regal past.
Yes, under EC261, you’re entitled to a full refund of your ticket if you decide not to travel or if the airline cannot offer a suitable alternative.
If your journey is part of a single booking, the airline must ensure you reach your final destination. Compensation may also apply if the delay is significant.
EC261 applies to flights departing from EU airports or flights to the EU operated by EU-based airlines. For non-EU airlines departing outside the EU, other regulations may apply.
A flight cancellation in Corfu can be a frustrating experience, but understanding your rights under EC261 ensures you’re well-prepared to handle the situation. Whether you’re eligible for compensation or simply seeking alternative travel arrangements, staying informed and proactive is key. While you wait for your next flight, take the opportunity to enjoy the beauty and charm of Corfu—a silver lining to your disrupted plans. For assistance with compensation claims, reach out to Trouble Flight and let us help you get what you deserve.