Flight Delayed Anima Wings – What You Need to Know and How to Claim Compensation

So, Your Anima Wings Flight Was Delayed... Now What?

We’ve all been there. You’re at the airport, suitcase in tow, ticket in hand, and ready to board that Anima Wings flight when the dreaded announcement comes: Your flight is delayed. Maybe it’s 90 minutes. Maybe it’s 5 hours. Either way, it messes up your plans — and your patience.

If you’ve flown with Anima Wings recently and got hit by a significant delay, the good news is: you may be entitled to compensation of up to €600 per passenger. But — and here’s the tricky bit — airlines don’t exactly roll out the red carpet when it comes to giving that money away.

That’s where Trouble Flight steps in. We’re the folks who deal with the headache so you don’t have to. But first, let’s take a quick look at what Anima Wings is all about, how delays happen, and what to do next.

Meet Anima Wings: A Boutique Airline with Big Dreams

Anima Wings might not be a household name across all of Europe (yet), but if you’ve flown between Romania and popular tourist hotspots like Greece or Spain, there’s a good chance you’ve boarded one of their flights. This Romanian airline started making waves for its competitive prices and direct routes to holiday destinations that used to require annoying layovers.

The airline mostly operates out of Bucharest (Henri Coandă) and regional hubs like Cluj, Iași, and Timișoara. If you’re a summer traveler or someone heading out for a quick family visit abroad, Anima Wings is often the most affordable and direct choice. And that’s great — until something goes wrong.

When Delay Turns into Disruption

So let’s break it down: when does a delay become something you can claim compensation for?

Under EU Regulation 261/2004, you have a right to compensation if:

• Your flight was delayed 3 hours or more at arrival.

• The flight departed from the EU or was operated by an EU-based airline (yep, Anima Wings qualifies).

• The delay wasn’t due to “extraordinary circumstances” like weather disasters or air traffic control strikes.

A technical issue? Not your problem. Poor planning on the airline’s part? That’s definitely not your problem.

If your flight from, say, Bucharest to Heraklion got delayed by four hours because of a maintenance issue, you’re in the zone for compensation. Same goes for return flights to Romania or onward flights to the rest of Europe if Anima Wings was operating the route.

What Can You Do If You’re Currently Stranded?

If you're reading this in the airport right now, stuck at the gate with a delay ticking past the two-hour mark, here are a few things you can do that might help your case later:

1. Document Everything

• Take a photo of the departure board showing the delay.

• Save any emails or texts from Anima Wings regarding the delay.

• Ask the gate agent what caused it — and write down the explanation.

2. Keep Your Boarding Pass and Receipts

You might be entitled to more than just cash compensation. If your delay turned into a long wait and you had to buy food, water, or even a hotel stay, keep the receipts. Those costs might be reimbursable, too.

3. Don’t Leave Without Asking About Alternatives

Sometimes Anima Wings might rebook you on a partner flight. Other times, there’s a total silence. If they’re not offering options, check flights with TAROM or even low-cost airlines serving similar destinations. From Bucharest, for example, you can often fly to the Greek islands or Italy with very short notice from nearby airports like Otopeni or even Sofia if you’re really stuck.

Common Routes Where Delays Hurt the Most

Anima Wings focuses a lot on sun routes — think Greece (Santorini, Crete, Rhodes), Turkey, Egypt, and Italy. Delays on these routes don’t just ruin a trip — they often mean lost hotel nights, missed ferry connections, or being late for weddings, family reunions, or business events.

Worse? Many of these destinations don’t have multiple daily flights. So a delay can easily become a next-day problem.

“Is Compensation Really Up to €600?”

Yes. And no — let’s clarify.

It depends on the flight distance and delay duration:

• Up to €250: Flights under 1,500 km delayed 3+ hours

• Up to €400: Flights between 1,500 and 3,500 km

• Up to €600: Flights over 3,500 km (like to the Canary Islands or North Africa)

If your flight was delayed only 2 hours, unfortunately, you’re not in the compensation zone — though you should still be offered drinks, snacks, and accommodation if the delay stretches overnight.

A Trickier Question: What If Anima Wings Blames It on Weather?

Airlines love the "extraordinary circumstances" excuse — it’s their get-out-of-jail-free card. But don’t just take their word for it.

Trouble Flight checks whether other flights at the same airport were delayed. If multiple airlines flew the same route on time, but Anima Wings didn’t? That weather excuse starts to look weak.

Tips If You’re Booking with Anima Wings Again

To avoid future headaches, here are a few ideas:

➤ Fly Early in the Day

Morning flights have lower chances of delay due to cascading issues from earlier flights.

➤ Use Major Airports

Anima Wings sometimes uses smaller regional airports. These are great for convenience, but if a delay happens, alternative flights are harder to find.

➤ Travel Light

If your flight is cancelled and you’re rebooked, having only carry-on luggage makes the transfer easier — especially if you're moved to another carrier last-minute.

➤ Consider Multi-Modal Transport

If your destination is reachable by train or bus within a few hours (for example, Thessaloniki or Varna), it’s worth checking alternatives in real-time on delay day. You might arrive faster — and still claim compensation later.

Missed Connection? Here’s Where It Gets Complex

Anima Wings doesn’t operate that many connecting flights under one booking. But if your Anima Wings flight was the first leg of a connecting trip and you missed your next flight because of their delay, you may still be entitled to compensation — especially if both legs were part of one booking made through a travel agency or package tour.

Even if the second leg was operated by another airline (say, a codeshare), what matters is the ticket — not the carrier.

What About Delays at Departure Airports Outside the EU?

If Anima Wings flew you from the EU, even if the destination was outside (like Egypt or Turkey), you’re protected.

But if you were flying to the EU from a non-EU country on a non-EU airline, your rights might not apply. Thankfully, Anima Wings is Romanian, which means you're covered on all flights they operate — regardless of where you're departing from.

So What Now?

You could spend the next few weeks chasing emails, filling out airline forms, and arguing with customer service bots. Or — you could let Trouble Flight take over.

We take your flight number, your delay info, and run it through our systems. If you’re eligible, we pursue the claim directly with Anima Wings. If they play hardball, we escalate. All at no upfront cost to you.

We only get paid if you win — and even then, it’s just a fair 25% (plus VAT). If legal action is needed, it’s 50% (VAT included), but again, only if you get paid.

So… why wait?

Time Doesn’t Wait. Neither Should You.

You’ve already lost time at the airport. Don’t lose more waiting for the airline to maybe, possibly do the right thing. Let us help you turn your bad flight day into something that actually pays off.

Upload your flight details to the Compensation Calculator and see if that long wait with Anima Wings might turn into a well-deserved payday.