Flight Cancelled in Czech Republic – What to Do and How to Get Compensation

Understanding Flight Cancellations in the Czech Republic

Flight cancellations can disrupt travel plans significantly, especially when you're in a foreign country or tight on time. Whether departing from Václav Havel Airport in Prague, Brno-Tuřany Airport, or Ostrava Airport, unexpected disruptions can be stressful.

However, if your flight was cancelled while traveling to or from the Czech Republic, you might be eligible for compensation under EU Regulation 261/2004. This law protects passengers' rights and allows them to claim up to €600 per person under certain conditions.

Why Do Flights Get Cancelled in the Czech Republic?

Flight cancellations can happen for several reasons, and knowing why your flight was cancelled can help determine if you’re eligible for compensation. Here are some common causes:

• Adverse weather conditions: Heavy snowfall in winter or severe storms can ground flights.

• Technical issues: Mechanical failures can cause last-minute flight disruptions.

• Strikes: Air traffic control or airline staff strikes often lead to mass cancellations.

• Operational reasons: Airlines may cancel flights due to overbooking, low demand, or crew scheduling problems.

Can You Get Compensation for a Cancelled Flight in the Czech Republic?

Under EU261, airlines must compensate passengers if:

✅ The flight was cancelled less than 14 days before departure.
✅ The airline is responsible for the cancellation (e.g., technical issues, overbooking, staff strikes).
✅ The flight was scheduled to depart from or arrive in the Czech Republic on an EU airline.

The compensation amounts depend on the flight distance:

• €250 for flights up to 1,500 km

• €400 for flights between 1,500 km and 3,500 km

• €600 for flights over 3,500 km

If the airline offers a rerouted flight that arrives at a similar time, the compensation may be reduced by 50%.

Exceptions: When You May Not Be Eligible for Compensation

Some cancellations occur due to extraordinary circumstances, meaning airlines are not required to compensate passengers. These include:

❌ Severe weather conditions (such as storms or extreme snowfall).
❌ Political instability or airport security threats.
❌ Air traffic control restrictions.

If your airline claims extraordinary circumstances, it’s worth double-checking. Sometimes airlines wrongly refuse compensation, so challenging their decision could be in your best interest.

Immediate Steps to Take When Your Flight is Cancelled

1. Check Your Email & SMS: Airlines usually send updates about cancellations.

2. Confirm the Reason: Ask the airline for a written explanation of why the flight was cancelled.

3. Ask for an Alternative Flight: If available, airlines must offer a replacement flight.

4. Request Meals & Accommodation: If you're stuck overnight, airlines must provide hotel stays, meals, and transportation.

5. Keep All Documents: Boarding passes, receipts, and airline communication are crucial for your claim.

6. Claim Compensation: If eligible, submit a compensation claim as soon as possible.

Alternative Travel Options in Case of Cancellation

If you’re stuck due to a cancelled flight, consider these alternatives:

Try a Nearby Airport

• If your flight from Prague is cancelled, check alternative routes from Brno-Tuřany Airport or Dresden Airport (Germany).

• If departing from Ostrava, consider Katowice or Kraków airports in Poland.

These alternative airports are within a few hours' travel and may offer alternative flights.

Use High-Speed Trains or Buses

Czechia has a well-connected transport network:
🚆 Trains run from Prague to Vienna, Berlin, or Budapest with multiple daily departures.
🚌 Long-distance buses (RegioJet, FlixBus) connect Czech cities with major European hubs.

If the cancellation causes a long delay, it might be faster to take a train or bus to your next destination.

How to Claim Your Compensation

Filing a compensation claim can be a hassle, but knowing the right process makes it easier:

1. Check Eligibility: Ensure your flight cancellation falls under EU261 rules.

2. Gather Proof: Keep your booking confirmation, boarding pass, and any airline communications.

3. Submit a Claim to the Airline: Many airlines have an online claims form.

4. Get Professional Help (Optional): If the airline rejects your claim, a professional service can help you fight for your compensation.

Frequently Asked Questions

How long does it take to get compensation?

It depends on the airline. Some process claims within weeks, while others take months.

Can I get compensation if I was rerouted on another flight?

Yes, but if the rerouted flight arrives at a similar time, compensation may be reduced by 50%.

What if the airline refuses to pay?

If the airline denies your claim, you can escalate the case to a national enforcement body or legal assistance.

Don’t let a cancelled flight ruin your trip. If your flight from the Czech Republic was cancelled, you could get up to €600 in compensation. Check your eligibility today!