Cancelled flights can be extremely frustrating for passengers, especially if it is a cancelled TAP Air Portugal flight. The airline is obliged to compensate you according to European regulation EC 261/2004, but the process of obtaining compensation can be complicated and frustrating. That is why Trouble Flight is here to help you. Our specialist flight disruption compensation company will guide you through the process of getting the compensation you deserve for your cancelled TAP Air Portugal flight.
As a passenger, you have rights in the event of a TAP Air Portugal flight cancellation. European legislation EC 261/2004 sets out your rights as a passenger in the event of delayed, cancelled or overbooked flights. Here are some of your main legal provisions
Monetary compensation: If your TAP Air Portugal flight has been cancelled and you have not accepted an alternative flight, you are entitled to monetary compensation, depending on the distance of the flight and the duration of the delay.
Assistance: If your TAP Air Portugal flight has been cancelled, you are entitled to free assistance, such as food and drink, phone calls and messages, and accommodation in case of need.
Refund: If your TAP Air Portugal flight has been cancelled, you have the right to a refund of the ticket price.
Compensation: In some cases, you are entitled to additional monetary compensation in addition to the refund.
Adverse weather conditions: storms, snow, high winds and other meteorological factors can cause flight cancellations.
Technical problems: problems with aircraft or equipment can cause flights to be cancelled.
Operational problems: problems with pilots or ground staff may cause flight cancellations.
Once you have verified that you are entitled to compensation for your cancelled TAP Air Portugal flight, it is important to know how to claim compensation. Here are some steps you can follow to claim your compensation:
Keep all evidence: Keep all evidence of your flight, such as your ticket, flight confirmation and receipts for expenses incurred due to the cancellation.
Contact the airline: Contact TAP Air Portugal to inform them of your complaint and to request your compensation.
Provide all the necessary information: Provide the airline with all the necessary information to process your complaint, such as the flight number, the date and time of the flight and your booking.
Wait for the response: After submitting your complaint, wait for the airline's response. TAP Air Portugal has a period of 90 days to respond to your complaint.
Request help from Trouble Flight: If you are not satisfied with the airline's response or if you have not received a response, you can request help from Trouble Flight to help you get the compensation you deserve.
In conclusion, a cancelled TAP Air Portugal flight can be extremely frustrating for passengers, but it is important to know that there are rights and options to get the right compensation. European regulation EC 261/2004 sets out the rights of passengers in the event of flight cancellations, and TAP Air Portugal is obliged to compensate you. With the help of Trouble Flight, we will help you assess your rights and get the right compensation for your cancelled flight. We invite you to check whether you are entitled to compensation by using our free claim verification tool. Don't let your frustration fade away, get the compensation you deserve with Trouble Flight.