Flight Delay: How to Get Compensation


Flight Delay: How to Get Compensation
Flight Delay: How to Get Compensation

Flight delays can be extremely frustrating, especially when you have a tight schedule or an important connection. If you have had a delayed flight, it is important to know that you have rights and can obtain compensation for the inconvenience suffered. Below, we provide you with all the information you need to ensure you receive the right compensation for a delayed flight.

What Are Your Rights?

In accordance with Regulation (EC) no. 261/2004 of the European Parliament and of the Council, passengers have specific rights in case of flight delays. These rights include:

1. Free Support

If your flight is delayed by at least two hours, you are entitled to:

  • Meals and refreshments proportionate to waiting time

  • Two free phone calls, telex messages, faxes or emails

  • Hotel accommodation and transportation between the airport and the hotel, if the delay requires an overnight stay

2. Financial Compensation

If your flight is delayed by more than three hours and the delay is not caused by extraordinary circumstances (such as extreme weather conditions or security issues), you are entitled to financial compensation:

  • 250 EUR for flights up to 1,500 km

  • 400 EUR for intra-Community flights over 1,500 km and for all other flights between 1,500 km and 3,500 km

  • 600 EUR for flights over 3,500 km

How Can You Get Compensation?

Getting compensation can seem complicated, but by following these simple steps, you can make sure you get what you're entitled to.

1. Collect the Necessary Documents

Make sure you have the following documents handy:

  • Airline tickets

  • Booking confirmation

  • Any communication from the airline regarding the flight delay

  • Receipts for additional expenses caused by the delay (food, drinks, accommodation, transport)

2. Contact the Airline

Submit a formal request to the airline, specifying the details of the delayed flight and requesting compensation according to European rules. Include all relevant documents and clearly explain the impact of the delay on your journey.

3. Call the Experts

If you're having trouble getting your compensation, or if the airline refuses your claim, our Trouble Flight team is here to help. We have the experience to handle such claims and make sure you get what you're entitled to. We'll take care of all the technical and legal details, allowing you to focus on other aspects of your trip.

Why Choose Trouble Flight?

At Trouble Flight, we understand how stressful a delayed flight can be and are committed to making the compensation claim process as simple and efficient as possible. Here are some reasons why you should choose us:

1. Experience and Expertise

Our team consists of experts in aviation law and flight delay compensation claims. We have helped thousands of passengers obtain compensation from various airlines.

2. Simplified Process

You don't have to worry about the legal and administrative details. We take care of everything. All you have to do is provide us with the necessary documents and let us handle the process on your behalf.

3. No Financial Risk

We work on a success commission basis. That means you pay nothing up front. If we are unable to obtain compensation for you, you owe us nothing.

Frequently Asked Questions about Flight Delays

What Other Rights Do You Have Besides Financial Compensation?

In addition to financial compensation, you are entitled to:

  • Assistance at the airport (meals, drinks, phone calls)

  • Accommodation and transportation between the airport and the hotel, if the delay requires an overnight stay

How Can I Track the Status of My Application?

At Trouble Flight, we offer you an online portal where you can track the status of your claim in real time. You will receive regular notifications and updates on the progress of your claim.

What Should You Do If the Delay Is Caused by Extraordinary Circumstances?

There are situations where delays are caused by extraordinary circumstances such as severe weather conditions, security issues or strikes. In these cases, the airline may not be required to provide financial compensation, but is still responsible for providing airport assistance, accommodation and transportation if the delay requires an overnight stay.

Additional Steps to Make Sure You Get Your Compensation

1. Document Everything

It is essential to document everything in detail. Keep a copy of all documents and communications with the airline. If possible, take pictures of the airport information boards showing the flight delay.

If you are having difficulty obtaining compensation, you can seek legal assistance. Specialist aviation lawyers can advise and manage your case.

3. Draw up a Backup Plan

If delays are common on your route, consider making a backup plan. Book additional accommodation or make alternative arrangements for ground transportation in the event of a delay.

Contact us for Support

Don't let a delayed flight ruin your travel plans. Contact us today to make sure you get the compensation you deserve! Our team is available 24/7 to provide support and answer any questions you may have.

About Trouble Flight

At Trouble Flight, we are committed to protecting the rights of passengers and ensuring they receive the compensation they deserve for flight delays, cancellations or other flight problems. With a dedicated team of aviation law experts, we are ready to assist you every step of the way through the claims process. We pride ourselves on our high success rate and positive feedback from our customers.

Whatever the circumstances of your flight delay, we're here to help you navigate the complex claims process. We'll take care of all the technical and legal details so you can focus on what matters most: your trip.

Trouble Flight - Here to help!

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