Flight Cancelled in Naples? Here’s What to Do Next

Flight Cancellations in Naples: Your Rights and How to Get Paid

Naples, a vibrant city in southern Italy, is known for its rich history, stunning coastline, and, of course, its world-famous pizza. Whether you're visiting the ruins of Pompeii, enjoying the views from Posillipo, or flying home after an Italian getaway, nothing is more frustrating than a flight cancellation disrupting your plans.

If your flight from Naples has been cancelled, don’t panic! You might be entitled to compensation of up to €600 under EU Regulation 261/2004. Read on to learn how to handle flight disruptions, alternative options to get to your destination, and how to claim the compensation you deserve.

Why Are Flights Cancelled in Naples?

There are many reasons why flights from Naples International Airport (NAP) get cancelled, including:

• Bad Weather: Sudden storms or fog can ground flights.

• Air Traffic Control Restrictions: Naples is a busy hub, and airspace congestion can lead to cancellations.

• Technical Issues: Mechanical problems with aircraft often result in last-minute cancellations.

• Strikes: Italian air traffic controllers, pilots, or airline staff occasionally go on strike, affecting flights.

• Operational Issues: Airlines sometimes cancel flights due to low passenger numbers or scheduling conflicts.

If your cancellation wasn’t due to extraordinary circumstances (like severe weather or security threats), you are likely eligible for compensation.

How to Check If You’re Entitled to Compensation

Under EU Regulation 261/2004, you can claim up to €600 per passenger if:

✔️ Your flight was cancelled less than 14 days before departure.
✔️ You were departing from Naples International Airport or arriving on an EU airline.
✔️ The airline is responsible for the cancellation (not due to weather, security risks, or ATC strikes).

Compensation Amounts Based on Flight Distance:

• €250 – Flights under 1,500 km (e.g., Naples to Milan).

• €400 – Flights between 1,500 km and 3,500 km (e.g., Naples to London).

• €600 – Flights over 3,500 km (e.g., Naples to New York).

The airline must also offer you:

✔️ A replacement flight or a full refund.
✔️ Meals and refreshments if you wait at the airport.
✔️ Hotel accommodation if your new flight is scheduled for the next day.

Alternatives If Your Flight Is Cancelled in Naples

If your flight has been cancelled, here are some smart alternatives:

Check Flights from Nearby Airports

Naples is well connected to other major airports. Consider:

• Rome Fiumicino (FCO): Just 1 hour 10 minutes by train from Naples, with more international connections.

• Bari Karol Wojtyła Airport (BRI): A 2-hour train ride away, offering flights to European destinations.

Train and Bus Alternatives

If your destination is within Italy, high-speed trains can be a better option:

• Naples to Rome: 1 hour by Frecciarossa high-speed train.

• Naples to Milan: 4 hours by train, often faster than waiting for a new flight.

Check Italo or Trenitalia for schedules and last-minute tickets.

What to Do When Your Flight Gets Cancelled

If you’re stuck in Naples due to a flight cancellation, follow these steps:

1. Confirm the Reason for Cancellation

Ask the airline why your flight was cancelled. This is crucial for compensation eligibility.

2. Request a Replacement Flight or Refund

Airlines must offer an alternative flight or refund your ticket. If they don't, they are violating EU261 rules.

3. Keep All Documents

Save your:
✅ Boarding pass and booking confirmation.
✅ Airline emails or SMS notifications.
✅ Receipts for meals, taxis, or hotel stays.

4. Claim Compensation

You don’t need to fight the airline alone. Trouble Flight helps passengers get their rightful compensation without the stress of dealing with airline bureaucracy.

👉 Check your compensation now – it only takes 3 minutes!

Common Excuses Airlines Use to Deny Compensation

Airlines often try to avoid paying compensation by using these excuses:

❌ "Your flight was cancelled due to extraordinary circumstances." – If it's not extreme weather or a security issue, you’re still entitled to compensation.

❌ "We rebooked you, so you don’t get compensation." – If your new flight arrives 3+ hours later than planned, you still qualify.

❌ "We informed you more than 14 days in advance." – If you weren’t properly notified, you can still claim.

Trouble Flight fights back against airlines that refuse to pay compensation!

Naples International Airport (NAP) – What You Need to Know

Naples International Airport is Italy’s third-busiest airport. It handles millions of passengers yearly, connecting Naples to major European and international cities.

Services Available at Naples Airport

If you’re waiting for a rescheduled flight, take advantage of:

• Lounge access for extra comfort.

• Fast Wi-Fi to stay connected.

• Restaurants and cafés serving authentic Neapolitan pizza.

• Baggage storage if you want to explore the city before your next flight.

How to Get to Naples Airport

• 🚆 Train: Take the Alibus shuttle from Naples Centrale railway station (20 minutes).

• 🚕 Taxi: Fixed fares from the city center (€18–€25).

• 🚗 Car Rental: Available at the airport if you need a last-minute road trip option.

Your Rights Matter – Claim Your Money Now!

If your flight was cancelled in Naples, you might be entitled to up to €600 in compensation. Don’t let the airline keep what’s rightfully yours!

It only takes a few minutes to check your eligibility – start your claim today!