Comiso Airport (CIY) serves as a key gateway to southeastern Sicily, offering connections to major Italian and European cities. However, as with many regional airports, overbookings can occur when airlines sell more tickets than available seats. If you’ve been denied boarding due to overbooking at Comiso, you may be entitled to compensation under EC261/2004, the European air passenger rights regulation.
Overbooking is a common airline practice used to maximize profits by accounting for passengers who may not show up. While this strategy often works without issue, when more passengers arrive than there are available seats, some are left stranded. If you’re one of them, knowing your rights is crucial.
Under EU Regulation EC261, passengers denied boarding due to overbooking are entitled to compensation:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
This compensation is separate from any alternative travel arrangements or assistance the airline provides.
If you were denied boarding at Comiso Airport, follow these steps:
Request a Written Explanation – Ask the airline for written confirmation that your denial was due to overbooking.
Keep Your Documents – Boarding passes, booking confirmations, and any written airline responses are essential.
Ask for Immediate Assistance – Airlines must provide food, drinks, and, if necessary, hotel accommodation.
Do Not Accept Vouchers – Airlines may offer travel vouchers instead of monetary compensation, but you’re legally entitled to cash.
File a Compensation Claim – You can claim directly with the airline or use Trouble Flight to handle the legal process on your behalf.
If your flight was overbooked, consider alternative options:
Try Catania Airport (CTA) – Catania-Fontanarossa is about 90 minutes from Comiso by car and offers a wider selection of flights. If you're struggling to find another seat at Comiso, check flights from Catania.
Public Transport & Transfers – Bus and train connections are available between Comiso and Catania.
Book Last-Minute Tickets – Some airlines release last-minute availability when passengers cancel or no-show.
Yes! Even if the airline offers you a replacement flight, you can still claim compensation if you arrive at your destination 3 hours later than scheduled.
Several airlines operate from Comiso Airport, including Ryanair and Aeroitalia. Each airline has different policies, but all must comply with EC261/2004. If you experience overbooking with these carriers, you have a right to compensation.
If overbooking at Comiso Airport caused you to miss a connecting flight booked under the same reservation, you may be eligible for full compensation for your journey.
Many airlines make claiming compensation difficult, using tactics like delayed responses or offering inadequate vouchers. That’s where Trouble Flight steps in! We specialize in securing the compensation you deserve, with no upfront costs—our fee is only deducted when you win.
Flight overbooking at Comiso Airport can be frustrating, but you don’t have to settle for inconvenience without compensation. Whether you accept an alternative flight or cancel altogether, your rights are protected under EC261/2004. Submit your claim today and get what you're owed—up to €600 per passenger!