Overbooking in Cagliari – How to Claim Your Compensation

 

Overbooking in Cagliari – How to Claim Your Compensation

Overbooking at Cagliari Airport: What You Need to Know

Cagliari Elmas Airport (CAG) is the gateway to Sardinia’s stunning beaches and vibrant culture. However, with the increasing popularity of the island, airlines sometimes sell more tickets than available seats, leading to overbooking. If you’ve been denied boarding due to overbooking in Cagliari, don’t worry—you may be entitled to compensation of up to €600 under EU Regulation 261/2004.

Why Do Airlines Overbook Flights?

Airlines routinely oversell tickets to maximize profits, assuming that some passengers won’t show up. But when everyone arrives, the airline has to choose who gets to fly and who gets bumped. This practice can be frustrating, especially if you have important plans upon arrival.

What to Do If You’re Denied Boarding at Cagliari Airport

If your flight from Cagliari was overbooked, follow these steps to strengthen your compensation claim:

  • Do not voluntarily give up your seat if compensation is not clearly offered.

  • Request a written statement from the airline explaining that the reason for denial was overbooking.

  • Ask for immediate assistance, such as meals, refreshments, and hotel accommodation if necessary.

  • Keep all your travel documents, including your boarding pass and booking confirmation.

  • Check if an alternative flight is available, including routes from Olbia Airport (OLB), which is about a 2.5-hour drive from Cagliari. If another flight from Olbia is an option, you might avoid long delays while still reaching your destination.

How Much Compensation Can You Claim?

If your flight was overbooked in Cagliari, the compensation amount depends on the flight distance:

Flight Distance

Compensation Amount

Up to 1,500 km

€250

1,500 – 3,500 km

€400

Over 3,500 km (outside EU)

€600

This applies only if the airline did not provide an alternative flight within a reasonable time frame.

Are There Alternative Flights from Sardinia?

If your flight was overbooked and you need to leave Sardinia quickly, check for alternative flights from:

  • Olbia Costa Smeralda Airport (OLB) – Serves international and domestic flights, reachable by bus or car rental.

  • Alghero-Fertilia Airport (AHO) – Located in the northwest of Sardinia, another potential option for departing flights.

Connecting through another airport might reduce your waiting time and help you reach your destination faster.

Can You Get a Refund Instead?

Yes! If overbooking causes a long delay, you have the right to:

  • A full refund if you choose not to travel.

  • A free alternative flight at the airline’s expense.

  • Meals, accommodation, and transport if you need to wait overnight.

How to Claim Your Compensation

If you’ve experienced overbooking in Cagliari, don’t let the airline avoid responsibility. Airlines often try to offer travel vouchers instead of cash, but under EU law, you’re entitled to financial compensation.

To maximize your claim:

  1. Gather all your documents – boarding pass, flight details, and any communication from the airline.

  2. Check your eligibility – if the airline offered an alternative flight within three hours, your compensation might be reduced.

  3. Submit your claim – you can claim directly with the airline, but many travelers face delays or rejections.

We simplify the process by handling everything for you. Let us fight for your compensation while you focus on your trip!

Final Tip: Avoid Overbooking Issues in the Future

While overbooking isn’t always avoidable, you can reduce your risk of being bumped by:

  • Checking in early – Airlines tend to bump last-minute check-ins first.

  • Joining a frequent flyer program – Loyalty members often get priority over other passengers.

  • Booking direct flights – Connecting flights increase the risk of rebooking due to delays.

If you’ve already been denied boarding in Cagliari, don’t accept the airline’s first offer—claim what you’re entitled to!

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