Flight Overbooking in Kos – What to Do and How to Claim Compensation

Kos, a beautiful island in the Dodecanese, is a dream destination for travelers seeking stunning beaches, ancient ruins, and vibrant nightlife. However, if you've experienced flight overbooking in Kos, your dream vacation can quickly turn into a nightmare. Airlines sometimes sell more tickets than there are seats on the plane, leaving passengers stranded at the airport. But don’t worry—you may be entitled to up to €600 in compensation under EU Regulation EC 261/2004. This guide will walk you through your rights, alternative travel options, and the steps to claim what you’re owed.

Why Do Airlines Overbook Flights?

Overbooking is a common practice among airlines to maximize profits. They anticipate that a small percentage of passengers will not show up, so they sell extra tickets. When more travelers arrive than there are available seats, some passengers get denied boarding against their will. If this happens to you in Kos, don’t panic—you have legal rights that protect you.

Your Rights When Your Flight from Kos Is Overbooked

Under EC 261/2004, passengers who are involuntarily bumped from a flight in the EU, including Greece, are entitled to compensation. Here’s what you should know:

• Compensation Amounts

  • €250 for flights under 1,500 km

  • €400 for intra-EU flights over 1,500 km and non-EU flights between 1,500–3,500 km

  • €600 for flights over 3,500 km

• Right to Alternative Travel or Refund

  • You can choose to be rebooked on the next available flight at no extra cost

  • If no alternative flight suits your needs, you can request a full refund

• Right to Care

  • Free meals and refreshments

  • Hotel accommodation if the next available flight is the next day

  • Two free phone calls or internet access to arrange new plans

What to Do If You’re Overbooked at Kos International Airport

1. Don’t Accept a Voucher Right Away – Airlines often offer travel vouchers instead of cash compensation. You are entitled to money, so don’t settle for less!

2. Request a Written Confirmation – Ask the airline for an official document stating you were denied boarding due to overbooking.

3. Save Your Boarding Pass and Booking Confirmation – These documents serve as proof of your eligibility for compensation.

4. Check Alternative Airports – If you need to reach your destination urgently, consider flying out of Rhodes International Airport (RHO). Kos is well connected by ferry to Rhodes, and you might find a seat on another airline.

5. Submit Your Claim for Compensation – You can do this directly with the airline or through a service like Trouble Flight, which simplifies the process and ensures you get the maximum payout.

Alternative Routes If Your Flight Is Overbooked

If your flight from Kos is overbooked and the next available departure is too late, consider these alternatives:

• Ferry to Rhodes + Flight from Rhodes International Airport (RHO) – There are daily ferries from Kos to Rhodes, and you might find alternative flights from RHO with airlines that have available seats.

• Flight to Athens + Connection to Your Final Destination – If you can’t get a direct flight, flying to Athens (ATH) and catching a connection may work.

• Check for Low-Cost Airlines – Sometimes, last-minute deals with Ryanair, Aegean Airlines, or Sky Express can be a quick solution.

How to Claim Compensation for Flight Overbooking in Kos

If you were denied boarding in Kos due to overbooking, follow these steps to claim your compensation:

1. Collect Your Documents – Keep your boarding pass, booking confirmation, and any receipts for additional expenses (meals, hotel, transport).

2. File a Complaint with the Airline – You can do this online through their official website. Provide all the necessary details.

3. Use a Claim Service – If the airline is slow to respond or refuses to pay, Trouble Flight can handle the claim for you and ensure you get up to €600 in compensation.

4. Escalate to the Authorities – If your claim is ignored, you can contact the Greek Civil Aviation Authority to intervene.

Tips to Avoid Flight Overbooking Issues in Kos

While overbooking isn’t always avoidable, these tips can reduce your risk of getting bumped:

• Check in Early – Passengers who check in last are most at risk of being denied boarding.

• Join a Frequent Flyer Program – Airlines often prioritize loyal customers over occasional travelers.

• Book Directly with the Airline – Third-party booking sites might leave you with fewer rebooking options if something goes wrong.

• Avoid Budget Airlines During Peak Season – Overbooking is more common in summer (June–August) when Kos sees high tourist traffic.

Final Thoughts

Being denied boarding due to flight overbooking in Kos can be frustrating, but you have rights. Whether you’re flying back home or continuing your Greek adventure, don’t let the airline get away with it—claim up to €600 in compensation! If you need help, Trouble Flight can handle the entire process for you, ensuring you get the money you deserve.

If you’re stuck at Kos International Airport right now, start your claim immediately and turn an inconvenience into a payout!