Flying out of Forlì Airport (FRL) should be a smooth experience, but overbooking can quickly turn your travel plans upside down. Airlines often sell more tickets than seats available, and if you’re denied boarding, you have rights under European Regulation EC261/2004. If you were affected by flight overbooking in Forlì, here’s how you can claim compensation and alternative solutions to reach your destination.
Overbooking is a common practice in the airline industry. Carriers anticipate that some passengers won’t show up, so they sell extra tickets to maximize seat occupancy. However, when too many travelers show up, the airline must decide who gets to fly and who is left behind. In such cases, passengers may be asked to voluntarily give up their seats in exchange for perks, or they may be involuntarily denied boarding.
If your flight from Forlì was overbooked and you were denied boarding against your will, you are entitled to compensation under EU law. The amount depends on the flight distance:
€250 for flights up to 1,500 km
€400 for flights between 1,500 km and 3,500 km
€600 for flights over 3,500 km
In addition to compensation, the airline must offer:
A replacement flight or full ticket refund
Meals and refreshments
Hotel accommodation if necessary
Two free calls, emails, or faxes
If you’re stuck at Forlì Airport due to overbooking, you may have better luck finding a flight from another nearby airport. Consider these options:
Bologna Guglielmo Marconi Airport (BLQ) – Just an hour away by train or car, Bologna offers a wide range of domestic and international flights.
Florence Airport (FLR) – A bit further, but still accessible in about two hours, Florence’s airport serves various European destinations.
Rimini Federico Fellini Airport (RMI) – Located just 50 km from Forlì, this airport might have alternative flights with different airlines.
If your airline fails to rebook you promptly, you can independently book a flight from these airports and claim reimbursement later.
Airlines may offer travel vouchers instead of cash compensation. Unless the offer is exceptional, hold off—cash is always a better option.
Ask the airline for a written statement confirming you were denied boarding due to overbooking. This document will support your compensation claim.
If you have to book a hotel, take a taxi, or buy food, keep all receipts. You can claim these costs from the airline.
If the next available flight from Forlì is too late, look for other flights from nearby airports. You can book a ticket yourself and request reimbursement later.
You can file a claim directly with the airline, but many airlines try to avoid paying. Services like Trouble Flight can handle the process for you, ensuring you get the compensation you deserve.
If you decide to take a flight from another airport, here’s how to get there efficiently:
To Bologna (BLQ): Take a direct train from Forlì to Bologna Centrale (about 45 minutes) and then a short taxi or shuttle bus ride to the airport.
To Rimini (RMI): Take a regional train from Forlì to Rimini (about 30 minutes), then a quick taxi ride to the airport.
To Florence (FLR): The train from Forlì to Florence takes about 1 hour and 45 minutes, and the airport is just 20 minutes from the city center by tram or taxi.
Once you file a claim, airlines are supposed to pay compensation within a few weeks. However, some airlines delay payments, so using a service like Trouble Flight can speed up the process.
You are still entitled to compensation if the alternative flight arrives at your destination more than three hours later than your original schedule.
EC261/2004 applies to all flights departing from Forlì Airport (or any EU airport) and flights arriving in the EU with a European carrier.
No, if you voluntarily gave up your seat in exchange for benefits, you waive your right to compensation under EC261/2004. However, you can negotiate a better deal with the airline.
Flight overbooking can be a frustrating experience, but knowing your rights empowers you to take action. If you were denied boarding in Forlì, don’t hesitate—file your compensation claim today and get what you’re owed. With potential payouts of up to €600, it’s worth the effort!