Ancona, a picturesque coastal city in Italy, is home to the Marche Airport (AOI), the primary gateway for travelers exploring the Adriatic region. Despite its moderate passenger flow, overbooking remains a persistent issue, leaving many passengers stranded or forced onto later flights. If you’ve been denied boarding due to overbooking, you may be entitled to compensation under EU Regulation 261/2004.
Overbooking is a common practice among airlines, designed to maximize seat occupancy. Airlines anticipate a certain percentage of passengers not showing up, but when more travelers arrive than expected, some are left behind. This happens at Ancona Falconara Airport, especially during peak travel seasons when flights to destinations like Rome, Milan, and international hubs such as Munich or London are in high demand.
Under EC 261/2004, passengers involuntarily denied boarding due to overbooking are entitled to:
Financial Compensation: Up to €600 depending on the flight distance.
Alternative Flight Arrangements: Either a rebooking on the next available flight or a full refund.
Care While Waiting: Meals, refreshments, hotel accommodation (if applicable), and access to communication (phone calls/emails).
If you’ve been bumped off a flight at Ancona Airport, follow these steps to maximize your chances of receiving compensation:
Airlines often ask for volunteers before forcing passengers off the plane. If you accept vouchers or perks, you might waive your right to compensation.
Ask the airline for a written statement confirming that you were denied boarding due to overbooking. This will serve as critical evidence for your claim.
Keep your boarding pass, flight ticket, and any vouchers provided by the airline.
If the airline delays your alternative flight for hours or overnight, keep receipts for meals, transport, and accommodation. These can be reimbursed.
Submit a claim directly to the airline or use a specialized service like Trouble Flight to handle the process for you. Airlines often try to avoid paying, so having experts manage your claim increases the likelihood of a successful payout.
If your flight is overbooked and you need an urgent alternative, consider checking flights from nearby airports:
Perugia San Francesco d’Assisi Airport (PEG) – Located about 120 km from Ancona, with connections to Rome and European destinations.
Bologna Guglielmo Marconi Airport (BLQ) – 200 km away, offering extensive international routes.
Rome Fiumicino (FCO) – A major hub accessible by train from Ancona, ideal for long-haul flights.
If switching airports is an option, you can reach Perugia or Bologna via direct trains or rental cars. Rome is also accessible via high-speed rail from Ancona’s central train station.
Airlines may offer vouchers, miles, or other incentives when bumping passengers due to overbooking. While this may seem appealing, cash compensation is usually the better choice. EU law entitles you to financial reimbursement, so unless the airline’s offer matches your rights, do not accept it without consideration.
Based on passenger reports, overbookings are most common on flights operated by:
Ryanair (connections to major European cities)
Lufthansa (flights to Munich and Frankfurt)
ITA Airways (domestic routes to Milan and Rome)
If you’re flying with these carriers, be prepared for potential disruptions, especially during holiday seasons and peak travel times.
Under EU law, passengers have up to 3 years to file a claim for overbooked flights. However, the sooner you act, the higher the chances of success.
Flight overbooking in Ancona can be frustrating, but you don’t have to suffer the loss. By understanding your rights and acting quickly, you can receive up to €600 in compensation. If you’ve been denied boarding, file your claim today and get the money you deserve!