Kraków is one of Poland’s most visited cities, rich in history and culture. With its stunning Old Town, Wawel Castle, and buzzing nightlife, it's no surprise that millions of travelers pass through Kraków John Paul II International Airport (KRK) each year. However, flight delays in Kraków are common, and if you’ve been affected, you could be entitled to up to €600 in compensation under EU Regulation 261/2004.
If your flight was delayed for more than three hours and the airline was responsible for the disruption, you have the right to monetary compensation. Below, we’ll explain everything you need to know about delayed flights in Kraków, how to claim compensation, and what you can do if you're stuck at the airport.
Kraków’s airport, John Paul II International Airport (KRK), is Poland’s second busiest airport, handling over 9 million passengers annually. Flight delays are not unusual, and several factors contribute to these disruptions:
Kraków experiences harsh winters with heavy snowfall and fog, leading to frequent flight delays from November to March. Summer thunderstorms can also disrupt flights, especially in July and August.
KRK is a growing hub with increased air traffic, and its proximity to other major European cities means flight slots can become overcrowded, causing delays.
Technical problems, crew shortages, and operational inefficiencies are among the most common airline-related causes of flight delays.
From time to time, strikes by airline staff, ground crews, or air traffic controllers can lead to major flight disruptions.
Heightened security measures, especially during peak tourist seasons, can slow down the boarding process and contribute to delays.
Yes! Under EU Regulation 261/2004, passengers departing from Kraków John Paul II Airport on an EU airline or arriving in Kraków on an EU airline can claim compensation if their flight was delayed for more than three hours.
The amount of compensation depends on the flight distance:
Flight Distance | Delay Duration | Compensation Amount |
---|---|---|
Up to 1,500 km | 3+ hours | €250 |
1,500 – 3,500 km | 3+ hours | €400 |
Over 3,500 km | 4+ hours | €600 |
However, compensation is only awarded if the delay is due to the airline’s fault (e.g., technical problems, crew issues, overbooking). Delays caused by extraordinary circumstances like severe weather, air traffic control restrictions, or security risks are not eligible for compensation.
Before heading to the airport, check your flight’s real-time status using the Kraków Airport website or your airline’s app.
Save your boarding pass, booking confirmation, and any airline communication about the delay. These will be useful when filing a compensation claim.
If your flight is delayed for more than two hours, the airline must provide:
Free meals and refreshments
Hotel accommodation (if necessary)
Transport to and from the hotel
Two free phone calls, emails, or messages
If your delay exceeds three hours, you might be entitled to financial compensation.
Airlines often offer travel vouchers instead of compensation. However, you don’t have to accept them—you are legally entitled to a cash payout.
The easiest way to claim is to let Trouble Flight handle the process for you. We check your flight details, handle the paperwork, and fight for your compensation—you only pay if we win!
If your flight delay turns into a cancellation, you might want to consider alternative ways to reach your destination:
If your flight is completely disrupted, check flights from Katowice Airport (KTW), which is only 1 hour away from Kraków. You can reach it by:
Train: Direct connections from Kraków Główny to Katowice.
Bus: Several shuttle services operate between the two cities.
Taxi/Uber: Costs approximately €50-€60.
For destinations like Warsaw, Berlin, or Vienna, long-distance buses and trains offer a reliable alternative. The Kraków Główny railway station provides direct connections to major European cities.
If traveling within Poland or nearby countries, renting a car can be a flexible option, especially when flights are unreliable.
Claiming compensation is simple with Trouble Flight:
✅ Step 1: Enter your flight details in our compensation calculator.
✅ Step 2: We analyze your claim and contact the airline for you.
✅ Step 3: We fight for your rights and get you your up to €600.
✅ Step 4: Receive your money! No win, no fee.
Our legal experts handle everything, so you don’t have to worry about long legal battles with airlines.
Passengers regularly claim compensation for delayed flights from Kraków Airport. Here are some recent examples:
📌 Kraków to London – 3h 45m delay due to an airline technical issue → €250 compensation awarded.
📌 Kraków to Berlin – 5h delay due to a crew shortage → €400 compensation awarded.
📌 Kraków to New York – 4h 30m delay due to an operational issue → €600 compensation awarded.
Many travelers are unaware of their rights, but you don’t have to be! If you experienced a delay, Trouble Flight can help you claim what’s yours.
Flight delays are frustrating, but they don’t have to be a total loss. If you were delayed in Kraków for more than three hours, you could be owed up to €600.
Don’t let the airlines get away with it—claim your compensation now with Trouble Flight!
👉 Check your eligibility and claim your money today! 🚀