Henri Coandă International Airport (OTP), commonly known as Otopeni Airport, is the busiest airport in Romania, serving millions of passengers each year. Unfortunately, flight cancellations are not uncommon, whether due to technical issues, weather conditions, or airline operational decisions. If your flight has been cancelled at Otopeni, you might be entitled to compensation under European Regulation EC261/2004.
Several factors contribute to flight cancellations at Otopeni Airport, including:
Adverse Weather Conditions: Fog, storms, or extreme snowfall can lead to flight disruptions.
Technical Issues: Airlines may cancel flights due to mechanical failures that compromise passenger safety.
Air Traffic Control Restrictions: High congestion at the airport or surrounding airspace can lead to schedule disruptions.
Strikes: Airline staff, air traffic controllers, or ground crew strikes may cause widespread cancellations.
Operational Reasons: Airlines may adjust schedules, sometimes leaving passengers stranded.
If your flight was cancelled at Otopeni, you might be entitled to compensation of up to 600€ under EC261/2004 if:
The airline informed you less than 14 days before departure.
The cancellation was not due to extraordinary circumstances like extreme weather or air traffic control strikes.
Your flight was scheduled to depart from an EU airport or operated by an EU airline arriving in the EU.
Gather Your Documents: Keep your boarding pass, ticket, and any communication from the airline.
Ask for an Official Statement: Request written confirmation of the cancellation from the airline.
Know Your Rights: You can choose between a full refund or an alternative flight. If the new flight departs the next day, the airline must provide accommodation and meals.
Check Your Compensation: Depending on the flight distance:
250€ for flights up to 1,500 km.
400€ for flights between 1,500 km and 3,500 km.
600€ for flights over 3,500 km.
Submit Your Claim: You can contact the airline directly or use a professional claim service to handle the process for you.
If your flight is cancelled and you need to reach your destination urgently, consider these alternatives:
Check for Flights from Bucharest Băneasa (BBU): Though smaller, this airport sometimes offers alternative routes.
Look for Other Airlines at Otopeni: A competing airline may have a flight to your destination.
Train or Bus Options: Direct train connections and intercity buses can get you to major European cities.
Rent a Car: If your destination is within Romania or neighboring countries, car rentals can be a fast alternative.
If you’re stuck at Otopeni Airport, here’s how you can reach Bucharest while sorting out your travel plans:
Express Bus 783 & 784: Connects Otopeni to the city center.
Train to Gara de Nord: A direct train from the airport to the main train station.
Taxi & Ridesharing: Only use official taxis or apps like Bolt and Uber to avoid scams.
Accepting Vouchers Instead of Money: Airlines often offer travel vouchers, but you have the right to cash compensation.
Not Keeping Records: Always save emails and receipts.
Filing Late: Claims are valid for several years, but acting quickly ensures a smoother process.
A cancelled flight at Otopeni doesn’t have to mean losing money or time. Know your rights, check for compensation, and explore alternative travel options. If you’re eligible for compensation, don’t delay—claim what’s yours today!