How to handle a cancelled Eurowings flight: everything you need to know

How to handle a cancelled Eurowings flight: everything you need to know

A cancelled flight can cause not only inconvenience, but also additional costs. If your Eurowings flight has been cancelled, it is important to know your rights and how to handle the situation in order to increase your chances of obtaining the refund or compensation due. On this page, we'll guide you through the process of dealing with a cancelled Eurowings flight and provide you with useful tips on how to avoid problems and minimise hassle in the event of a cancelled flight.

What is European Regulation 261/2004

European Regulation 261/2004 is a European Union law that establishes the rights of passengers in the event of cancelled, delayed or overbooked flights. The law states that passengers are entitled to reimbursement or monetary compensation, depending on the situation. In addition, passengers are entitled to assistance such as meals, drinks, telephone calls and accommodation in case of long waits. In the case of a cancelled Eurowings flight, it is important to document the additional costs and file a complaint with the airline in order to obtain the refund or compensation due. Regulation 261/2004 applies to all flights taking off from or arriving in the European Union, regardless of the airline or the nationality of the passenger.

How to handle a cancelled Eurowings flight

To handle a cancelled Eurowings flight, it is important to follow these steps:

Document additional costs: keep all receipts for any additional expenses such as food, accommodation and transport.

File a claim with the airline: contact Eurowings to file a claim and request a refund or compensation due.

Check your rights: use our online tool to check if you are entitled to compensation or contact Trouble Flight for assistance in handling your claim.

Know your alternative options: ask the airline if there are alternative flights available and consider the option of refunding your ticket if you no longer wish to fly.

Keep track of the refund request: ask the airline for a refund request reference number and keep track of the status of the request.

Consider the legal option: if you are not satisfied with the answers or refunds offered by the airline, you may consider the legal option to seek compensation.

Useful tips

To minimise problems and maximise your chances of obtaining the refund or compensation due in the case of cancelled Eurowings flights, you can follow these useful tips:

Book flights well in advance: booking flights well in advance can increase your chances of obtaining an alternative flight in case of cancellation.

Check the airline's cancellation policy: before booking a flight, check the airline's cancellation policy to be prepared in case of need.

Keep all receipts: in case of a cancelled flight, keep all receipts for any additional charges.

Use a credit card with travel insurance: some credit cards offer travel insurance that can cover additional costs in case of cancelled flights.

Use a traveller assistance service: use a traveller assistance service for assistance in handling your complaint and to check your rights.

Always have your documents at hand: always have your documents such as your ticket and ID card at hand to facilitate the complaint handling process.

Conclusion

In conclusion, Eurowings cancelled flights can be handled by following the steps described on this page. By using the European Regulation 261/2004, travellers can claim their due refund or compensation. In addition, the useful tips provided can help minimise problems and maximise the chances of obtaining compensation. If you have any difficulties in handling your complaint or doubts about your rights, please do not hesitate to contact Trouble Flight for assistance in handling your complaint and to check your rights.