Travelling by plane has become an increasingly popular option for many, but sometimes things do not go as planned. One of the most common problems is flight cancellations, which can cause not only stress but also additional costs. In this article, we will explore the causes of Aeroitalia flight cancellations, passenger rights and how to get compensation for a cancelled flight.
The cancellation of a flight can be caused by several factors, some of which are determined by the airline itself and others are due to external circumstances.
Among the most common causes of the cancellation of an Aeroitalia flight are:
Technical problems with the aircraft;
Adverse weather conditions;
Strikes by flight or ground staff;
Air traffic overcrowding;
Problems with flight permits.
In addition, the airline has the option of cancelling a flight if the minimum number of passengers booked for the flight is not reached.
In any case, it is important for the airline to provide passengers with timely and accurate information on flight cancellation and their rights in the event of cancellation.
Passenger rights in case of cancellation of an Aeroitalia flight are regulated by EU Regulation 261/2004. In case of flight cancellation, passengers have the right to be informed immediately and to receive assistance, such as food and accommodation. In addition, they are entitled to financial compensation depending on the distance of the flight and the notice time received before the cancellation. However, there are some exceptions to these rights, such as force majeure or unforeseeable situations. It is important to note that passengers must report the flight cancellation and claim compensation within certain time limits in order to be eligible for compensation.
In order to claim compensation for a cancelled Aeroitalia flight, certain steps must be followed. Firstly, it is important to bear in mind that in order to be eligible for compensation, the cancelled flight must have departed from or arrived in a European Union country or be operated by a European airline. Furthermore, the flight cancellation must have been caused by reasons attributable to the airline.
Once it has been verified that these requirements are met, a claim for compensation can be submitted to the airline. This can be done in several ways, such as by phone, e-mail or through the airline's website. It is important to provide all the details of the flight, such as the booking number and your contact details, so that the airline can process your claim.
In some cases, the airline may require additional information or documents to process the request. In this case, it is important to provide everything requested in a timely manner to avoid delays in processing the request.
If the airline accepts the claim, payment will be made within a reasonable period of time.
In conclusion, cancelled Aeroitalia flights can be a frustrating experience for passengers. However, it is important to know that there are laws and regulations in place to protect passengers' rights in these situations. Knowing the common causes of flight cancellations and your rights, as well as the steps to claim compensation, can help make the whole experience less stressful. It is advisable to always check your situation with the airline and follow the steps to claim compensation.