Treviso Airport (TSF), officially known as Treviso Antonio Canova Airport, is a key travel hub for low-cost airlines, particularly Ryanair and Wizz Air. While it serves as an excellent alternative to Venice Marco Polo Airport (VCE), flight cancellations here are not uncommon. If your flight from Treviso was cancelled, don’t panic. You might be eligible for compensation of up to €600 under European Regulation EC261/2004. Here’s everything you need to know.
Flight cancellations at Treviso Airport can happen for a variety of reasons, including:
Bad Weather: Fog, storms, and strong winds are frequent in the Veneto region, especially in autumn and winter.
Airline Operational Issues: Airlines like Ryanair sometimes cancel flights due to staff shortages, strikes, or aircraft maintenance.
Airport Overcrowding: Treviso is a smaller airport with limited capacity, and when traffic surges, cancellations can occur.
Technical Problems: Aircraft maintenance or sudden mechanical failures can lead to last-minute cancellations.
Strikes: Italy frequently experiences air traffic control and airline staff strikes, which can ground flights unexpectedly.
Understanding the cause of your flight cancellation is important because it determines whether you are eligible for compensation.
If your flight was cancelled and you were notified less than 14 days before departure, you may be entitled to compensation under EC261/2004. The amount you can claim depends on the flight distance:
€250 – Flights under 1,500 km
€400 – Intra-EU flights over 1,500 km
€600 – Non-EU flights over 3,500 km
There are situations where airlines are not obligated to pay compensation, such as:
Extraordinary Circumstances: Severe weather, security risks, or air traffic control strikes.
Alternative Flight Offered: If the airline provides an alternative flight with a schedule similar to your original one.
If the airline claims an "extraordinary circumstance," be sure to verify whether this is true, as airlines often misuse this excuse.
Treviso Airport is just 30 km from Venice Marco Polo Airport (VCE). If your flight from Treviso is cancelled, it may be worth checking for alternative flights departing from Venice. Many airlines, including Ryanair, easyJet, and ITA Airways, operate flights from VCE, and you could rebook a last-minute ticket.
Bus: ATVO and Barzi Bus Service run regular shuttles between Treviso Airport and Venice Marco Polo Airport. The journey takes about 40 minutes.
Train: You can take a train from Treviso Centrale to Venezia Mestre, then a shuttle bus to Marco Polo Airport.
Taxi: A taxi between the two airports costs around €70-€80.
By checking for flights from Venice, you might find a quicker alternative to reach your destination rather than waiting for the airline to rebook you.
If your flight is cancelled, take the following steps:
Confirm the Reason: Ask the airline for a written explanation.
Request an Alternative Flight: If possible, ask the airline to rebook you.
Get Proof: Take screenshots, keep emails, and ask for a cancellation confirmation.
Keep Receipts: If you incur additional costs (hotel, meals, transport), keep all receipts for reimbursement.
Check Your Rights: If the airline is at fault, you can claim compensation.
If your flight was cancelled due to the airline’s responsibility, claiming compensation is straightforward:
Check Eligibility: Your flight must have been cancelled less than 14 days before departure.
Submit a Claim: Contact the airline and request compensation under EC261.
Escalate If Needed: If the airline refuses, you can escalate to the aviation authority or use a legal service like Trouble Flight to handle your claim.
Trouble Flight specializes in claiming compensation for passengers affected by flight cancellations. Our team will handle all negotiations and legal procedures, ensuring you receive the compensation you deserve—without the hassle.
If your airline rejects your claim, don’t give up. Airlines often try to avoid paying compensation by citing extraordinary circumstances or offering vouchers instead of money. However, under EC261, you are entitled to monetary compensation, not just alternative flights or vouchers.
No Win, No Fee: We only get paid if you win.
Legal Experts: We know how to challenge airlines’ excuses.
Quick Process: Submit your claim in minutes.
If your flight was cancelled and you were stuck in Treviso overnight, the airline must provide:
Hotel Accommodation: If no flights were available until the next day.
Meals & Drinks: Depending on the waiting time, airlines must provide food vouchers or reimburse meal costs.
Airport Transfers: If your new flight departs from a different airport, the airline should cover transportation costs.
Treviso is a charming city worth exploring while you wait for your next flight. If you have extra time due to a cancellation, consider visiting:
Piazza dei Signori: The heart of Treviso with beautiful medieval architecture.
Canals of Treviso: Often called the “Little Venice,” the canals here are stunning.
Prosecco Tasting: The Prosecco region is just a short drive away, offering incredible wine tours.
If your flight was cancelled in Treviso, don’t leave money on the table! You could be owed up to €600 in compensation. Trouble Flight can handle the process for you, ensuring you get what you’re entitled to.