Norwich, the charming city in East Anglia, is home to Norwich International Airport (NWI), a key regional hub connecting passengers to domestic and European destinations. However, like any airport, flight cancellations can and do happen. If you’ve faced the frustration of a cancelled flight in Norwich, you might be entitled to financial compensation under EC261/2004, the European regulation that protects air passenger rights.
Flight cancellations in Norwich can occur for various reasons, including:
Bad weather: Fog, strong winds, or snow can lead to last-minute cancellations.
Technical issues: Mechanical failures can ground flights unexpectedly.
Airline staff shortages: Crew unavailability may cause cancellations.
Air traffic control restrictions: Congestion or strikes can affect flights.
Operational decisions: Low passenger numbers may lead airlines to cancel routes.
Regardless of the reason, you should always check whether you're eligible for compensation when a cancellation occurs.
If your flight was cancelled at short notice (less than 14 days before departure), you could be entitled to up to €600 per passenger under EC261/2004. To qualify:
Your flight must have been scheduled to depart from an EU/UK airport (like Norwich) or be operated by an EU/UK airline.
The airline must be responsible for the cancellation (i.e., not due to extraordinary circumstances like severe weather or airport strikes).
You must have had a confirmed booking and arrived on time for check-in.
If your flight from Norwich was cancelled, it’s worth considering alternative travel solutions. Norwich Airport is well connected to other major transport hubs, making it easier to reach your destination despite the disruption.
London Stansted Airport (STN): Approximately 1 hour 45 minutes away by car or train, Stansted offers a wider range of flights and airlines.
London Luton Airport (LTN): Around 2 hours 15 minutes from Norwich, Luton could have flights to your destination.
How to Reach These Airports from Norwich:
Train: Direct trains from Norwich to London Liverpool Street run frequently. From there, you can take an airport shuttle.
Car Rental: If your flight is cancelled, some airlines may cover your transport costs to another airport.
Coach Services: National Express operates routes to major London airports.
If your flight is cancelled, follow these steps to maximize your chances of receiving compensation:
Ask for a written explanation – The airline must provide a reason for the cancellation.
Request an alternative flight or a full refund – The airline must offer you rebooking options.
Keep all receipts – If you incur extra costs (e.g., hotel, food, transport), keep receipts as you may be able to claim reimbursement.
Check your eligibility for compensation – Use our free claim checker to see if you qualify for up to €600 per passenger.
If your flight was cancelled from Norwich, you have up to 6 years (in the UK) to file a claim. However, it's always best to start the process as soon as possible to avoid complications.
Norwich Airport serves a variety of airlines, including:
KLM (flights to Amsterdam)
TUI Airways (seasonal holiday destinations)
Loganair (domestic and regional routes)
If your flight with any of these airlines was cancelled, you might be entitled to compensation depending on the circumstances.
Don't let a flight cancellation ruin your plans. If your flight from Norwich was cancelled, check your eligibility and claim up to €600 per passenger. The process is simple, fast, and hassle-free. Get started today and ensure you get the money you deserve!