Klagenfurt Airport (KLU) is a small but strategically located airport in Austria, serving domestic and international flights. While it provides a convenient travel option for many passengers, cancellations can occur due to airline issues, weather disruptions, or operational problems. If your flight was cancelled at Klagenfurt Airport, don’t panic—you may be eligible for financial compensation.
This guide explains everything you need to know about cancelled flights in Klagenfurt, including your rights, how to claim compensation, and alternative solutions to reach your destination faster.
Flight cancellations happen for various reasons, and understanding why your flight was cancelled can help determine if you are eligible for compensation. The most common reasons include:
Technical faults in aircraft
Crew shortages
Overbooking
If the cancellation was within the airline’s control, you may be entitled to compensation of up to €600 per passenger under EU Regulation 261/2004.
Heavy snowfall or fog (common in winter)
Strong winds affecting take-offs and landings
Weather-related cancellations are generally considered extraordinary circumstances, meaning airlines are not obligated to pay compensation. However, they must still provide assistance such as accommodation, food, and alternative transport.
Strikes by air traffic controllers
Airport closures or runway issues
Security threats
While these disruptions may be out of the airline's hands, you can still receive assistance and rebooking options to continue your journey.
Under EU Regulation 261/2004, passengers whose flights are cancelled may receive financial compensation if:
✔ The flight was departing from or arriving at Klagenfurt Airport with an EU airline.
✔ The cancellation was due to reasons within the airline’s control (not bad weather or security risks).
✔ The airline did not provide at least 14 days’ notice before the cancellation.
The amount depends on the distance of your flight:
€250 – Flights up to 1,500 km
€400 – Flights between 1,500 km and 3,500 km
€600 – Flights over 3,500 km
The compensation is per passenger, so a family of four could receive up to €2,400!
If your flight was cancelled and meets the criteria above, follow these steps to claim your money:
Ask the airline for the official reason for the cancellation. This is crucial to determine whether you qualify for compensation.
Hold onto your boarding pass, booking confirmation, and any communication with the airline.
Airlines must provide food, accommodation, and rebooking options if you are stranded. If they don’t, keep receipts and claim reimbursement later.
You can file a claim directly with the airline or use Trouble Flight to handle everything for you. We maximize your chances of getting paid quickly!
If your flight was cancelled and the next available flight is hours or even days away, consider these options:
Klagenfurt is close to several international airports that may have flights to your destination:
Ljubljana Jože Pučnik Airport (LJU) – 90 km away (about 1-hour drive)
Graz Airport (GRZ) – 140 km away (around 1 hour 30 minutes by car)
Vienna International Airport (VIE) – 300 km away, but well-connected by train
Many airlines operate from these airports, meaning you might find an alternative flight with another carrier instead of waiting days for your airline’s next available flight.
Austria has an excellent rail network, and ÖBB (Austrian Railways) connects Klagenfurt to major European cities. If your destination is Vienna, Munich, or Zurich, taking the train might be faster and less stressful than waiting for another flight.
If you were flying to a nearby country like Italy, Germany, or Switzerland, renting a car can be a practical alternative. Many rental agencies operate at Klagenfurt Airport, so you can quickly arrange transportation and avoid losing valuable time.
Some airlines delay or reject valid claims for compensation. If this happens:
✔ Don’t give up – Airlines hope passengers will drop their claims.
✔ Use a professional service like Trouble Flight – We take care of everything, and you only pay if we win your case.
✔ Escalate the claim – If necessary, we take legal action on your behalf to force the airline to pay.
🚫 Accepting travel vouchers instead of money – Airlines often offer vouchers, but you have the right to cash compensation.
🚫 Not keeping records – Always save emails, receipts, and booking confirmations.
🚫 Missing deadlines – In some cases, you have up to 3 years to claim, but it’s best to act fast!
A cancelled flight from Klagenfurt can be frustrating, but you don’t have to suffer financial losses. If your airline failed to notify you in time, you may be entitled to up to €600 per passenger.
Check your eligibility today and let Trouble Flight handle your claim while you focus on your travel plans!