Flying from Genoa Cristoforo Colombo Airport (GOA) and facing a cancelled flight can be frustrating and disruptive. Whether you were heading for business, vacation, or visiting loved ones, a flight cancellation can throw off your plans entirely. But did you know that you might be eligible for financial compensation of up to €600 under EU Regulation 261/2004?
Understanding your rights when dealing with flight cancellations is crucial, and this guide will walk you through everything—from why flights get cancelled in Genoa to what you can do next to claim your rightful compensation.
Genoa, a beautiful Italian port city known for its rich maritime history, is served by Genoa Cristoforo Colombo Airport (GOA). While it’s a relatively small airport, it connects passengers to major European hubs. However, several factors can lead to flight cancellations:
Weather Conditions – Genoa’s coastal location makes it vulnerable to strong winds, fog, and storms, leading to flight disruptions.
Air Traffic Control Strikes – Italy is known for frequent air traffic control strikes, which can cause widespread cancellations.
Technical Issues – Aircraft maintenance problems can lead to last-minute flight cancellations.
Low Passenger Demand – Airlines may cancel flights if there aren't enough passengers to justify the trip.
Operational Reasons – Crew shortages, security alerts, and airline scheduling issues can also result in cancellations.
Under EU Regulation 261/2004, passengers flying from Genoa Airport are protected when their flight is cancelled. You may be eligible for up to €600 in compensation if:
Your flight was departing from an EU airport or operated by an EU airline.
The airline did not provide at least 14 days’ notice of the cancellation.
The cancellation was not caused by extraordinary circumstances (such as severe weather, security threats, or political instability).
The amount you can claim depends on the flight distance:
Up to 1,500 km → €250
1,500 – 3,500 km → €400
Over 3,500 km → €600
Additionally, airlines must offer passengers either a full refund or alternative transport to their destination.
If your flight is cancelled, request an official written statement from the airline explaining the reason.
Hold onto your boarding pass, booking confirmation, and any communication from the airline about the cancellation.
Airlines must offer you either a rebooking on the next available flight or a full refund.
Use Trouble Flight to check if you are eligible for up to €600 in compensation.
If you had to pay for food, accommodation, or transportation due to the cancellation, the airline may be required to reimburse you.
If your flight from Genoa is cancelled and rebooking takes too long, you might consider flying from a nearby airport. Here are some alternative options:
Milan Malpensa Airport (MXP) – Approx. 180 km from Genoa, reachable by train or car in around 2 hours.
Milan Linate Airport (LIN) – Approx. 150 km from Genoa, offering domestic and short-haul international flights.
Pisa International Airport (PSA) – Approx. 160 km from Genoa, reachable by train or bus.
You can check alternative flights from these airports and book a new ticket quickly to reach your destination sooner.
Unfortunately, if your flight was cancelled due to severe weather, you may not be eligible for compensation. However, airlines are still obligated to provide alternative transport or a refund.
If you’re stuck at Genoa Airport due to weather delays, here’s what you can do:
Stay updated – Check your airline’s website and airport departure boards for the latest information.
Ask about hotel accommodation – If your flight is delayed overnight, the airline may provide hotel vouchers.
Explore Genoa – If you have a long wait, take a short trip to the city center, just 7 km away from the airport.
Claiming compensation from airlines can be a complex and time-consuming process, especially when airlines try to avoid paying passengers. That’s where Trouble Flight comes in:
We handle all legal and administrative steps for you.
No win, no fee – You only pay if we win your claim.
Fast and hassle-free – Submit your details in minutes and let our experts do the rest.
A cancelled flight from Genoa can be frustrating, but you don’t have to accept the inconvenience without compensation. With EU Regulation 261/2004, you may be entitled to up to €600 for your troubles. Always check your eligibility, explore alternative routes, and keep all travel-related documents.
Submit your claim with Trouble Flight today and get the compensation you deserve!